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Date: | Mon, 28 Apr 2003 09:02:29 -0400 |
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The safe mode mouse driver is not the same as the normal mode driver. Go
into safe mode, open device manager and delete the mouse driver. This will
not interfere with safe mode. Restart into normal mode, and if the mouse is
not auto-detected, run the new hardware wizard. If the mouse comes with
drivers for third buttons or wheels, have that handy, else the driver
shipped on the windows cd will install.
I too have had this problem and this is how I fixed it permanently.
Tom Turak
-----Original Message-----
From: Ian [mailto:[log in to unmask]]
Sent: Saturday, April 26, 2003 1:40 AM
A customer running W98SE has had sudden bad behaviour from her mouse.
Resting the pointer on any box with a drop-down option (say, like msconfig)
results in an uncontrollable scrolling of the drop-down contents.
At first I thought this was a damaged mouse (a serial mouse) so I replaced
it with a new PS2 mouse. The same thing occurred.
So I rebooted into Safe mode - which removed the problem.
Hmmm. So it would appear that something is running in Windows which is
hassling the mouse. Or maybe the Windows inbuilt mouse drivers have been
damaged, ie mouse.vxd or mouse.drv? But I would have thought these drivers
would also be needed in Safe mode? Which doesn't explain why the mouse runs
ok in Safe mode.
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