After an thunderstorm, this message typically indicates physical damage to
the modem.  You can sometimes easily check this by examining the phone cord
for damage.  Check the cord with another phone.  If the cord doesn't work,
the modem took a jolt and is dead.
If the phone cord does work, go to control panel, system, (click the
hardware tab next for some versions of windows) then click device manager.
Find the modem, double click on it to open properties, and if it says its
working properly, then it probably has taken some physical damage from the
storm.

If you still want to try, you can go to the update driver button.  Its
located under different tabs, depending on the windows version, but its
inside this same window you are in now if you followed my instructions so
far.  The update driver button will have a wizard with on screen
instructions to walk you through it.  You do have to know the folder where
the new driver is located, so you can point the wizard toward it.

Tom Turak

-----Original Message-----
From: KATHY SCHRIEBER [mailto:[log in to unmask]]
Sent: Monday, January 13, 2003 7:13 PM

After a storm computer can't access internet-states-modem not found.
Suspecting a corrupt driver I downloaded the file but not sure how to
install it.  Any suggestions appreciated!

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