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Date: | Fri, 13 Mar 1998 14:25:58 EST |
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To all:
Avoid NEwcom modems like the plague! 90% are returned to the
store I work at and you know buying a $49.00 modem with a $30 rebate is
kind of fishy. And as for 56K newcom modems for $79.00 with a $30.00
rebate, well if it sounds too good to be true, it probably is.
Here is the kicker about Newcom Cd-ROMS. I work at a retail
store and the newcoms we installed for people have the word REWRITEable
on them. Can you you say refurbished? Maybe, here is a point in case.
A customer returns a Newcom, the attending clerk opens the box and checks
the contents while the customer waits. The CD-ROM says "ACER" on it.
Did he replace it? Well, that is what we thought, but here is the kick
in the face you hate to have to find out. We call a neighboring store
about 30 miles away and ask them if they have an unopened NEWCOM CD-ROM
that was shipped to them. They say yes, and we ask them to open it. It
has a "Toshiba" name. We lost our bet about the customer replacing his
old drive with the NEWcom, plus two questions pop into my mind. Are they
really refurbished CD-ROMS within a NEWCOM box? Or do they just buy
surplus parts from other manufacturers and use them. I really, really
think it is the first option. By the way, sometimes the drivers they put
on their driver disks don't match the CD-ROMs they come with. For
example, a Wearnes CD-ROM had a driver disk with no driver for it. A
friend of mine had to go on the 'net to get it.
Now I know why the $79.00 dollar drives are coming with $30 dollar
rebates. You get what you pay for!
Derek
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