Joy, you might try taking it to the shop and having a technician look at it.
Even when I could see I only wanted to drive the car,I didn't want to have
to fix it. Now that I can't see, the computer has become an important part
of my life, but still I only want to drive it. Rebuilding it will have to
be left to those with enough patience to do so without pulling their hair
out.
I wish you all the luck in the world in getting your machine up and running,
but I don't wish for you the level of stress it seems to be causing you.
Thx, Albert
----- Original Message -----
From: "Joy Tilton" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Monday, February 03, 2003 5:32 AM
Subject: pulling out my hairs trying to remove symantic products completely
> Okay. I'm trying to see if I can do a fresh install of Norton System
works=
> 2003. However, I'm unable to remove any components from an earlier=
> install, even though I did remove Nsw2003 with their lovely uninstaller=
> program. I even tried deleting the registry keys under Symantic. Maybe=
> that was an even bigger mistake, because now it is telling me at start
up=
> that it can not find a certain device file which was a part of the
NOrton=
> Antivirus software.
> And, it is suggested that in oreder to get to that device file I should=
> install NAV. However, the only way I can install NAV is with this
Norton=
> System Works 2003 disk, and it's claiming I already have the antivirus=
> software installed. AT this point, I'm ready to kill any and all
members=
> of the Symanticf group, or whoever devised this wonderful idea of making=
> any product like that hard to uninstall like that.
> I checked the Symantic web page, since I was getting this error everytime
I=
> start up the computer, stating that I am missing a necessary file,=
> possibly a dll file, associated with Symantic. I tried all three of the=
> suggestions it had to offer. Nada. The first suggestion was to
uninstall=
> NAV. I tried that, by going to start menu, programs, and the Norton=
> Antivirus menue, which, in my case, is within the Norton System Works
2003=
> menue. They don't mention Norton System Works anywhere in their
wonderful=
> trouble shooting page regarding this. Well, anyway, I go in there, only=
> to find that the pull down menue for NAV is empty.
> They suggest I repair Internet Explorer 6. didn't see what the heck
that=
> had to do with this problem, but, I did it anyway. Nope.
> So I install this dcom program for Windows 98, although they don't
explain=
> what that was for. Still no dice.
> Does anyone have an anser as to how to do a fresh and complete removal of=
> these lingering, but crippled programs?
> I'd like to get NSW2003 to work. But, at the state I'm in now, I'll be=
> just relieved to be able to remove everything having to do with
Symantic,=
> just so I can start my damned computer properly. Sorry for the language.
> And, if anyone has a for sure idea, other thn formatting and restarting=
> over again, your anser will be greatly appreciated.
>
>
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>
VICUG-L is the Visually Impaired Computer User Group List.
To join or leave the list, send a message to
[log in to unmask] In the body of the message, simply type
"subscribe vicug-l" or "unsubscribe vicug-l" without the quotations.
VICUG-L is archived on the World Wide Web at
http://maelstrom.stjohns.edu/archives/vicug-l.html
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