Since adding an external serial port modem and installing the US Robotics software (my VAIO/98SE laptop internal went out), my usb-connected cradle can't connect. The usb mouse still works. Uninstalling/reinstalling Palm IV, and uninstalling the modem failed to correct this. Buying a serial/usb cradle and connecting via serial failed. Everything in device manager looks fine. US Robotics tech was of no help. What to do? Any help would be tremendously appreciated
Rob
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