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Sender:
"St. John's University Cerebral Palsy List" <[log in to unmask]>
Subject:
Re: Service
From:
"Cleveland, Kyle E." <[log in to unmask]>
Date:
Wed, 10 Jul 2002 09:02:22 -0400
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"St. John's University Cerebral Palsy List" <[log in to unmask]>
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I usually try to find the "escape hatch" by pressing "0" as soon as the
automated phone attendant starts up.  More often than not, you'll get a live
body.  Sometimes, though, the list of options does not have what you need
and there is no way to talk to a "live" person.  That's when I take my
business elsewhere (if I can).

-Kyle

-----Original Message-----
From: Kathy Salkin [mailto:[log in to unmask]]
Sent: Wednesday, July 10, 2002 8:38 AM
To: [log in to unmask]
Subject: Re: Service


I suppose what gets me about those computerised messages is that they always
sound so blasted cheerful and soothing.  As if the customers were small
children...!

Kat

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