I am pasting below a message I have saved from the JFW lite list which deals
with this topic.  Hope it helps, Judy if you are getting the illegal error
message when you have run jaws
first checked, this probably has to with NDetect.  NDetect is the scheduled
task that establishes the connection to live updates so that it can
continuously monitor for live updates.  The problem is caused from the fact
that the Norton Live Updates feature that checks automatically for live
updates and jaws are trying to start up at the same time.  You can either
disable automatic live updates and do themselves yourself manually, or you
can try something Joel suggested which I have put below.  As far as system
doctor coming up, since most of it is graphical and it is a resource hog,
you may wish to not have it run.  Run system works and tab to the options
button and enter.  Enter on Norton system works and you should be on a start
up page.  Uncheck system doctor and enter for okay.  Below are the
instructions from Joel.

When we were first discussing this issue Suymantec,
> suggested an alternative which appeared at the time to be preferable to
> loosing the convenience of having jaws start before the login dialog
appears.
> I have slightly simplified the instructions that Norton gave and they
follow.
> First using startup manager or msconfig delete or uncheck the scheduling
> agent. the program name is mstask.exe.
>
> then press the windows logo key followed by r and in the run dialog paste
> the following line.
>
> c:\windows\start menu\programs\startup
>
> After the folder is located press alt+f then w for new. then press s until
> You hear short cut then press enter.
>
> at the command line prompt paste in the following line:
>
> c:\windows\system\mstask.exe
>
> Tab to ok and press enter.
> .
>
> Tab to Finishh and press s enter.
> Then the Norton program will start substantially after jaws and the
problem
> should go away.
> Joel


----- Original Message -----
From: "Leslie Fairall" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, February 05, 2003 2:16 AM
Subject: Norton Security Problem


I am running Windows 98SE with Norton Security. Every time I boot the
computer, it boots past the desktop and gives me the message:

This program has performed an illegal operation

and gives me an opportunity to close the program. Unfortunately, if I'm
not quick on the draw in closing it, I get a screen with a bunch of
graphics and numbers like "graphic 453" throughout the entire screen. Using
my Jaws cursor doesn't tell me a darn thing about what the screen is. I
looked in my faultlog.txt file and discovered that the Ndetect program is
giving me the illegal operation message. I'm looking for suggestions here
before I call Symantec Tech support and get charged $29.95 an incident! I
sure someone can help!


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VICUG-L is the Visually Impaired Computer User Group List.
To join or leave the list, send a message to
[log in to unmask]  In the body of the message, simply type
"subscribe vicug-l" or "unsubscribe vicug-l" without the quotations.
 VICUG-L is archived on the World Wide Web at
http://maelstrom.stjohns.edu/archives/vicug-l.html