This PC is installed on a network.

Maybe the security level needs to be "tweaked" so that client's PC has
access to all of NatSpeak's files (dll).

Is there a way of trying NatSpeak Preferred v5, to see if similar errors
occur?


Dan Gilman, ATP
Vermont Assistive Technology
190 Asa Bloomer Building
Rutland, VT  05701
802 786-5936  phone
802 786-5078  fax
[log in to unmask]



-----Original Message-----
From: EILEEN HADDON [mailto:[log in to unmask]]
Sent: Wednesday, April 10, 2002 3:44 PM
To: [log in to unmask]; [log in to unmask];
[log in to unmask]
Subject: Conflict between Dragon Naturally Speaking and MS Word


Yes, I know -- you're all shocked to hear that there's a conflict.

The client's system is a Windows 2000 OS, Celeron 1300 processor, 525K RAM.
The computer is part of a networked system, but DNS is loaded on her
individual CPU. She is using Naturally Speaking Preferred 6.0 with the
microphone that came with the DNS package.

My original suggestions included an Andrea mike and a USB Buddy Pod, but
they have not been ordered for her yet.

DNS is working fine with Excel, the MS Internet Explorer, and email through
MS Outlook. The only problem is that sometimes it takes a while for DNS to
open up, and a longer than expected time if training a word or phrase.

DNS is *not* working with MS Word. It makes no difference if you open up MS
Word or DNS first, and then the other program. As soon as you turn the
microphone on and try to dictate, this error message window comes up:

The error window is titled "Microsoft Visual C++ Runtime Library"
The message is: Runtime Error! Program: C:\Program Files\Microsoft
Office\Office\WINWORD.EXE.  Then it says "abnormal program termination" and
gives you an OK button to click on. (Like you have a choice.) The only way
to get out of it is to reboot the computer.

Your suggestions will be much appreciated! I am quite familiar with DNS, but
this is my first time working with Version 6. The network people who work on
the client's system are not familiar with DNS, so I'm trying to get them the
information they should have also. If it makes a difference, the MS Word
program is on a network drive. Of course, the other programs it works fine
with are on that same drive.

Do you think a different mike and/or the USB buddy pod would help?

Thank you,

Eileen Haddon :)

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Eileen C. Haddon, ATP
Vermont Assistive Technology Project
Vermont Technical College
Randolph Center, VT  05061
Phone: 802-728-1520 / Fax: 802-728-1390

Rehab Engineering Technology  --  Make a difference!

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