Several things come to mind here.
1. Do you live in a salty air environment? The modem may have been damaged
if the PC was not stored properly for that length of time.
2. Perhaps the device was damaged during your move.
3. did you install any other devices on the PC causing the resource
conflict?
4. Have you verified that you are in fact getting a dial tone on the line
you have plugged in to the modem?
5. Try verifying these issues first. If nothing works, you can pick up a new
56k modem today for very little, maybe about 30.00 to 40.00. Install the new
modem and drivers that come with it and see what happens. Also you may be
able to go the     website of the device manufacturer and obtain updated
drivers and or patches for problems. Check question 1 thru 5 before
purchasing a new modem. It would be easier if I was there to actually test
the modem out. Sure hope this helps in some way.
Best Regards,
Chris
----- Original Message -----
From: "Grabb" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, January 22, 2003 2:58 PM
Subject: [PCBUILD] Modem problem


> I have a mess and need some help.  I am definitely not a hardware expert
so
> please be detailed in your response (if you can help me).
>
> I have an older PC that I want to set up for my husband to use for e-mail.
> I used this PC for 5 years and was able to dial-up with no problems.  It
has
> basically just been sitting for 3 years.  I don't know if this is a factor
> but we moved 2 years ago and I changed ISPs since we moved.  Here's what
it
> is:
>
> Dell Dimension XPS P120c
> 96 mb RAM
> Windows 95 4.00.950a
> 3Com US Robotics 56K Win Int (winmodem)
>
> I could not get it to dial-up, messed around a bit with it, so decided to
> re-install the modem (not a smart thing to do).  So when I reboot and it
> says it found my modem, it asks me if I want to install drivers.  I put in
> the CD for my modem.  When I say yes, none of the options are for the
modem
> referenced above.
>
> When I look at my hardware list under Ports (Com & LPT) I see:
>
> Comm Port (COM1) - has a yellow ! - device causing a resource conflict
> Comm Port (COM2)
> Printer Port (LPT1)
>
> I think there was a COM3 and COM4 before I removed the modem.
>
> Can any of you experts help me?
>
> Debbie Grabb
>
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