On Thu, 16 Jan 2003 12:57:11 -0500 "Bakker, Dan" <[log in to unmask]>
writes:
> Hello everyone,
>
> I'm trying to help a friend. She's been subscribing to AOL and would
> like to swich to another internet service provider. So far we've tried
a
> couple different ones with the same results in each case. Each one sent

> a setup CD which we used to configure her computer. However, when
> we try to connect, the modem dials in OK, but never establishes a
> connection with the remote computer.
>
> Thanks for trying to help,
>
> Daniel G. Bakker

I would first check TCP/IP connections. Delete in Add/Remove Programs,
reboot, and reinstall.

I would also try ignoring the IP setup disk and just using Dial-Up
Networking in My Computer. You can install from setup disk later, if
wish. Ignoring setup disk may be particularly advantageous with the
amount of memory she has.

Demetri Kolokotronis

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