I see that your problem was addressed and that my email was not
appropriate. I hope you can get it resolved and not have to go with out
JAWS to do your banking.
Mick
Camper Mick wrote:
>Hi. I don't use Quicken, Citibank or I.E. so I am only guessing here.
>When you say Explorer crashes I assume you mean I.E. and not windows
>explorer. It is possible that Norton doesn't recognize the file and may
>inadvertently think it is a virus but it shouldn't crash your browser. I
>would do the following things and see if they help. One, go to 'start'
>then 'windows update' and run what ever updates it recommends
>particularly those for I.E. Make sure your version of I.E. is 128 strong
>encryption. Two, make sure the version of Quicken you have is compatible
>with Windows XP. Go to Quickens home page and see if there are any
>updates available.
>
>Rachel wrote:
>
>
>
>>Ever since I got this new machine, running Windows XP and I.E. 6, I have
>>been unable to download my Citibank account activity to my hard drive to be
>>imported into Quicken 2001. The site is citibankonline.com, and I'm trying
>>to download a .qfx file. Since I'm not able to download directly into
>>Quicken from this site, I'd always saved the file to my hard drive and then
>>clicked it to bring it into Quicken. But now when I go to save the file to
>>my hard drive, Explorer crashes. I have spoken to both Citibank and
>>Microsoft about this, and neither has a clue about what the problem could
>>be. I even tried downloading the file in a different format, .qif, from
>>the same site, with the same result. Could NAV 2002 be interfering with
>>the download, even though it never caused a problem with Windows 98 and
>>I.E. 5.5? And let me say that I've successfully saved other programs/files
>>to my machine. Is anyone out there using Citibank's site with I.E. 6 and
>>Windows XP?
>>Thanks for any ideas you might have.
>>Rachel
>>
>>
>>VICUG-L is the Visually Impaired Computer User Group List.
>>To join or leave the list, send a message to
>>[log in to unmask] In the body of the message, simply type
>>"subscribe vicug-l" or "unsubscribe vicug-l" without the quotations.
>>VICUG-L is archived on the World Wide Web at
>>http://maelstrom.stjohns.edu/archives/vicug-l.html
>>
>>
>>
>>
>>
>>
>>
>
>
>VICUG-L is the Visually Impaired Computer User Group List.
>To join or leave the list, send a message to
>[log in to unmask] In the body of the message, simply type
>"subscribe vicug-l" or "unsubscribe vicug-l" without the quotations.
> VICUG-L is archived on the World Wide Web at
>http://maelstrom.stjohns.edu/archives/vicug-l.html
>
>
>
>
>
VICUG-L is the Visually Impaired Computer User Group List.
To join or leave the list, send a message to
[log in to unmask] In the body of the message, simply type
"subscribe vicug-l" or "unsubscribe vicug-l" without the quotations.
VICUG-L is archived on the World Wide Web at
http://maelstrom.stjohns.edu/archives/vicug-l.html
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