Now you're talking, do you have a link to this info?  As I said in a post about 30 minutes back, I found some stuff here:

http://service4.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606

but it wasn't the whole answer.  

Ian Porter
Computer Guys
Arrowtown
New Zealand
[log in to unmask]

  ----- Original Message ----- 
  From: Jack D. Rees 
  To: [log in to unmask] 
  Sent: Tuesday, March 05, 2002 4:16 PM
  Subject: [PCBUILD] Norton 2002


  Do NOT.........and I repeat do NOT go "willy-nilly" through the registry deleting all norton keys.

  Symantic has addressed this problem and has specific intructions on how to edit the registry for this problem. It is very complex.....and very time consuming.

  Before taking this step.......try the special uninstall tool they have developed for just this situation.

  I went through the process and it was VERY frustrating....but finally did get the older version uninstalled and new version installed.

  Jack D. Rees

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