Sorry I am just getting back to this, but I have been spending time
trying to fix my [supposed] USB problem.

Contacted HP. Their phone Customer Support said that I had low
conventional memory problem which turned out not to be correct. Memory
was fine. Then contacted their Web Customer Support who gave me
instructions on how to reinstall the scanner which obviously didn't work.

Sent my problem to Compaq who replied that, "There is an issue that USB
devices may not work in Windows 98 Second Edition. Universal Serial Bus
(USB) devices that are connected to a Windows 98 Second Edition-based
computer may not work if the following hardware components are installed
on the computer: An AMD processor (running at 350 MHz or faster)".

My Windows 98SE Compaq has an AMD chip running faster. Bad news.

Finally checked HP's web site FAQ data base and found that their HP5300
ScanJet scanner has a conflict with AMD chips running faster than 350 Mhz
and will not work with the USB port.

Got another USB scanner [from a different manufacturer] and it is working
perfectly.

Be warned!!!!!!

Lew

Date:    Sat, 6 Oct 2001 22:49:17 -0400
From:    joseph marty <[log in to unmask]>
Subject: Re: USB Port Not Working - I Think

With most USB devices, and HP scanners particularly, you first install
the USB software.  Check your manual on that.

>Lewis;
>Compaq usually uses the F10 key  to access bios
>turn the machine on with the F10 key depressed.
>The USB port should show up in device manager.
>
>There is usually an order which the scanner and software are installed
>Many times you are to install the software first, then hook the scanner
up.
>check HP website for install instructions.
><>< Larry Fisk
>         Fisk Computers
>           Fruitvale, Idaho
>
>----- Original Message -----
>From: "Lewis M. Russakov" <[log in to unmask]>
>To: <[log in to unmask]>
>Sent: Saturday, October 06, 2001 2:25 PM
>Subject: [PCBUILD] USB Port Not Working - I Think
>
>
>> Just installed a new HP Scanner, connecting to my USB port.
>>
>> Scanner would not work.
>>
>> Reconnected to parallel port and scanner works.
>>
>> 1. How do I check to see if UBS port is working?
>>
>> 2. If it is not working, how to I get it working?
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