Hi Paul,

Question.  Are you using Windows 98, or Windows 98SE?  The original still
had problems with it's USB drivers.  I lost a pretty fair amount of hair
with the base version of 98 and USB devices.  Resintalling the USB drivers
might help, but going to SE would be better.  If it's already SE, then it
just may be a problem with the device, and I would contact HP support.

Regards,

Kyle Elmblade
Distinct Computer Solutions
Sales - Upgrades - Training - Consulting
[log in to unmask]

From: "Paul J. Traynor" <[log in to unmask]>
Sent: Thursday, September 26, 2002 10:08 PM
Subject: [PCBUILD] Problem with hp printer!


> Hi all,
>
> On a win 98 machine with 64 megs of ram and 10 gig hard drive, I'm
> trying to install a HP 845 USB printer.  I have tried this printer on my
> office pc and it worked fine.  My office pc has pretty much the same
> specs as the one it should be fitted too but no joy.  It keeps saying
> there has been a error  with the USB device and just sits there.
>
> I have spent a lot of time clearing out from the device manager and
> anywhere else I could think off any past installs of the printer and
> then retrying it but to no avail.  Personally I am disillusioned with hp
> printers as in all the times I have  been using them for the most part
> they have involved some problem or another.
>
> I haven't yet tried uninstalling the USB devices within device manager
> and  seeing if reinstalling them makes any difference.  I don't like
> uninstalling and reinstalling so much that it might cause more problems
> than it may solve.
>
> Can anyone make any suggestions here.
>
>
>
> Many thanks,
>
> Paul.

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