A list of all Bank One talking ATM locations in Michigan is at the end of
this message.

Kelly



PR Newswire

December 12, 2001

Bank One Installs 'Talking' ATMs in Michigan To Serve Visually Impaired
Customers

Bank One has installed  eight "talking" ATMs at
Michigan banking centers  to  offer more convenient
banking for visually  impaired customers.

"Our 'talking' ATMs give  visually impaired  customers immediate  access
to their funds whether the
banking center is open or  closed," said Executive
Vice President Charles Shoemaker, who has
responsibility for Bank One's banking  centers in Michigan. "We're proud
to be the
first bank in Michigan to  introduce the voice-enhanced ATMs  that make
banking more  convenient for visually
impaired customers."

Users only need a set of plug-in stereo headphones to hear confidential,
step-by-step instructions
to operate the specially equipped ATMs. Customers may request a set of
headphones either through
the banking center or by calling Bank One toll-free,
877-241-8665.

Customers can learn more about talking ATMs and
their locations in  Michigan
 and other Bank One locations by calling the same toll-free 877 number.

The new technology represents a significant investment for Bank One,
Shoemaker said. Costs
range from $5,000 to $50,000 per machine to retrofit or replace a
machine.

Customer reaction to Bank One's "talking" machines has been very
positive.

"This is access that means empowerment. Bank
One has gotten it right," said Neal Freeling of the
Detroit Northwest chapter of the Michigan Council of the Blind and
Visually
Impaired.

In Michigan, customers will find "talking" ATMs
at the following Bank One banking centers:

* 4154 Davison Road,
Burton

* 37408 Harper,
Harper-Metro Parkway,
Clinton Township

* 200 Renaissance Center,


By year-end, Bank One will have about 130 such ATMs
in Illinois, Indiana, Ohio, Kentucky, Louisiana, Texas and Wisconsin.
Bank One also plans to install  another machine at its
Main Office in Detroit early next year.

Bank One operates a network of about 250
banking centers and 400 ATMs in  Michigan. BANK ONE CORPORATION (NYSE:
ONE),
headquartered in Chicago, is the nation's sixth largest bank holding
company, with assets of more than
$270 billion. Bank One offers a full range of financial
services to commercial and  business customers and consumers. It can be
found on the Internet at

www.bankone.com .

SOURCE Bank One

CONTACT: Mary Kay Bean of Bank One, +1-313-225-2831

***********

Michigan locations:


Davison Donegal, 4154 Davison Rd., Burton, MI 48509
Harper Metro Pky, 37408 Harper, Clinton Twp, MI 48036
Orchestra Place, 3663 Woodward Ave, Detroit, MI 48201
Renaissance Center, 200 Renaissance Center, Detroit, MI 48243
Grand Rapids Plaze, 200 Ottawa Ave N.W., Grand Rapids, MI 49503
Breton Burton, 1935 Breton Rd S.E., Grand Rapids, MI 49506
Vernier-Harper, 20675 Vernier, Harper Woods , MI 48225
Northridge Commons Krogers, 33523 Eight Mile R, Livonia, MI 48152
Southgate Shopping Center Farmer Jack, 13777 Eureka, Southgate, MI 48195
Munson, 206 Munson Ave, Traverse City, MI 49684