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Subject:
From:
Steve Beck <[log in to unmask]>
Reply To:
PCBUILD - Personal Computer Hardware discussion List <[log in to unmask]>
Date:
Mon, 8 Oct 2001 07:49:21 -0400
Content-Type:
text/plain
Parts/Attachments:
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The following was taken right from the HP support website:

QUESTION: Why does black text in my document appear either fuzzy, faded,
with ragged edges, or with white streaks?

ANSWER: The issues described above can result from a number of causes. A
common problem is the use of inferior paper. While your printer is designed
to produce outstanding results on a wide variety of papers, some paper is
poorly suited to this purpose. This paper is typically quite porous, which
can cause the ink to "bleed" excessively, resulting in fuzzy, faded, or
inconsistent print. If you observe these symptoms, try using paper
specifically designed for use with HP Inkjet printers.

More Information
Dirty or clogged ink nozzles can also cause these types of problems. The
best solution in this case is to clean the nozzles via the HP Deskjet
Toolbox that you installed with your printer. For most printers, the Toolbox
will have a "Maintenance" or "Printer Services" tab. Choosing this tab
reveals a "Clean the print cartridges" option. Choose this option and follow
the instructions presented. Please note that having the printer clean the
nozzles is the only recommended way to clean the print cartridges. The
printer is specifically designed for this purpose and can clean the
cartridges effectively and safely. Any attempt to clean the nozzles by hand
will very likely cause irrecoverable damage to the cartridge.
Dried ink in the nozzles is another possible cause of these problems. Once
the original tape is removed from a new cartridge, the cartridge should not
be removed from the printer for prolonged periods of time. When the
cartridge is inside the printer, it is capped when it is not in use. This
capping prevents the nozzle area from drying out. If the cartridge is
removed from the printer, it is no longer protected, and depending on the
humidity, drying can begin to occur in a relatively short time.
If a new cartridge exhibits these problems when first installed, try the
cleaning procedures described above. If cleaning does not help, it is likely
that the cartridge is defective and should be replaced.
If you experience any of these problems and are unable to solve them by the
methods listed above, your cartridge may be defective. If you are still
within the warranty period, please contact the HP Customer Care Center for a
replacement.
NOTE: To order Parts, Supplies, and Accessories, contact your nearest
authorized HP Dealer or Reseller. Click here to go to a list of Dealer
locator phone numbers. Or, refer to the User's Guide that came with your HP
product.

S. Beck
Lake Worth FL


----- Original Message -----
From: "Heidrun Schröder" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Monday, October 08, 2001 2:53 AM
Subject: [PCBUILD] HP Deskjet 930C


> Hi everyone,
> since a few weeks my printer, a HP DeskJet 930C, is causing some trouble.
> First few months I did not notice this problem so I suppose it was not
> existing but am not sure. It does not print clearly now when it comes to
> printing black text only (did actually not notice it when printing text
with
> pictures in-between and text printed in blue for example is all okay as
> well). I am refilling the cartridges and thought it might be that the ink
> was wrong or too old maybe. First I only noticed it with printing small
font
> sizes of fonts that did not come with any of the Windows programs but now
it
> goes up to Arial or Times New Roman size 13 even. The writing comes out
> blurred with the one or other line within each letter missing and also
some
> entire text lines are worse than others while some are completely clear. I
> did run the clean function from HP's toolbox and the result looks just
> perfect. There are really tiny letters printed out and they look 100%
clear
> as well as the bigger ones, so I think it can neither be the ink nor the
> cartridge that are causing the problem. I uninstalled/re-installed the
> printer using HP's CD - no change, I.e. the test page (text) that is
printed
> looks blurred in some lines, while the photo-test page looks just great.
was
> looking for a new driver on the HP site but the version number of the
driver
> is given as 3.1 while mine is said to be 4 (maybe it is a different
version
> number specially for ME which I found online while mine from the CD is
just
> something "good for all Windows versions" or such) and well, trying to
> download the driver anyway did not work so far... any ideas how to solve
the
> problem would be appreciated a lot.
> TIA - Heidrun Schroeder
>
>          PCBUILD maintains hundreds of useful files for download
>                      visit our download web page at:
>                   http://freepctech.com/downloads.shtml
>

         PCBUILD maintains hundreds of useful files for download
                     visit our download web page at:
                  http://freepctech.com/downloads.shtml

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