Search for HPFCFG09 and see if you have the help file.
On my sytem, (which accessed this printer over my network),
the file is in C:\windows\system\
If not, I'd say the printer is not installed properly, (among
other things...)

From: HPFCFG09.hlp
  >Configuring *.INI Files

  > The HP DeskJet Configuration program allows you to modify
  > settings in *.INI files simply by clicking check boxes.

When I had this problem about a year ago, I changed the
cartridge, returned it, and gave the printer a good cleaning.
(The cleaning instructions are very similar to the HP6xx inkjet
series instructions, which are the only ones I've seen on the WEB.)

         Rick Glazier

----- Original Message -----
From: "Jim Prettyman" <[log in to unmask]>
H.P 820 cse
> Trying to disable the print cartridge query to eliminate the bothersome
> cartridge is not istalled properly message. Can find no HPFCFG09.EXE file
> on the harddrive to edit. Can anyone offer anyother solution?
> Jim

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