I don't think there are any specific ADA guidelines dealing with this
particular issue, just general ones dealing with accommodations for allowing
a disabled person to do his job or in his day-to-day life.  I'm not so sure
that the schedule change would come into it.

A better card to play would be as a consumer.  If you don't like what they
do to you, you can threaten to take your business elsewhere.  Of if your
independent living center set this up, talk to them and let them know you're
unhappy with the vendor.

Kat
----- Original Message -----
From: "Anthony Arnold" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Tuesday, January 22, 2002 2:59 AM
Subject: Re: letter to agency


> I like most of your ideas here, but however I do have some questions.  Is
it
> true that its against the ADA to change my time without asking me first,
> because on weekends they come any time they please to schedule me, which
is
> something I don't also like especially in the summer time when street
fairs
> and other things are happening, I want to get to by noon.  I mainly want
> them to realize that if I signed up for a 9:00 visit, I want it 7 days a
> week no matter what.  Also it's a must for me especially on weekends
because
> the Prentke Romich Company is starting weekend service hours, which I'm
> responsible to operate starting at noon.  I don't take my job at PRC very
> lately, especially after what they have done for me by building me a
voice.
> And I'm also Getting some more responsibilities there, which I'm excited
> about.
>
> Thanks,
> Anthony
>   ----- Original Message -----
>   From: [log in to unmask]
>   To: [log in to unmask]
>   Sent: Tuesday, January 22, 2002 1:01 AM
>   Subject: letter to agency
>
>
>   Hi Anthony,
>
>   I would rewrite the letter like this:
>
>   To Whom It May Concern,
>
>   My name is Anthony Arnold. I am a client of your agency. I understand
that
>   you recently added another client to your caseload. This is very nice.
>   However, I would like to know why my time and others on this same
caseload
>   have been changed without previous agreement or acknowledgment. I am a
> human
>   being who lives a life and have things that I accomplish on a daily
basis.
> By
>   changing my time without prior agreement, you are in effect telling me
> that
>   my time and life is not a valuable part of your schedule. I do not like
> this
>   new scheduled time since it doesn't allow me the ability to do what I
> would
>   like on my own time frame.
>
>   I suggest that in the future, you call each person on the caseload and
ask
>   for their permission to alter or permanently change their time for xyz
>   reason. If the time change is not acceptable for various reasons, then
> work
>   around that accordingly. You can't change everyone's time arbitrarily. I
>   believe that goes against the ADA laws and the rights of the individual
in
>   general.
>
>   I know that your time is valuable, but so is mine. I, too, am a human
> being.
>   Please respect my rights and feelings.
>
>   Thank you in advance for your time and help in this matter,
>
>   Anthony