Mike,

When I re-read the draft regulation just now I noticed that the drive-up
ATM exception applies only to the access provisions involving height
requirements and clear floor and ground space.  There are no drive up ATM
exceptions regarding talking ATM's.  it seems that the Access board
recognized the need for talking ATM's in all locations, including
locations where only talking ATM's are available such as drive-up only
locations.  It also recognized that while certain requirements do not
make sense for one disability group in the drive up ATM environment,
access is still important to another disability group:  the blind.

At present, the only information not displayed on the screen for security
purposes is the user's personal identification number.  the concern
exists that reading out the PIN through the headphone may enable someone
else to overhear the PIN, such as someone standing next to a user of a
talking ATM.  Depending on the kind of headset used, this is indeed
possible.  I have stood near people using a headset and have been able to
listen to what was being spoken by the talking ATM.  Obviously, this was
a real quiet place and I was familiar with the various prompts and
messages as well as the voice of the particular machine, but it is
possible to harvest a PIN number by overhearing it spoken through
headphones.

Another issue with speaking the PIN is that many ATM's are designed so
that keypad entry is only recorded and temporarily stored in a certain
part of the machine.  Therefore, capturing this information may not be
possible on some machines.  This prevents the harvesting of PIN numbers
by recording keystrokes pressed in all transactions.  if keystroke
recognition is limited, then PIN's cannot be gathered by those out to no
good.

Kelly



----- Original Message -----
From: "Michael Obrien" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Monday, June 03, 2002 6:58 AM
Subject: Draft Final ATM Access Guidelines


Why shouldn't drive-up ATMS and fare machines be subject to the same
print
access regulations as other machines?  aren't independence and privacy
just
as important in this situation?  What if the driver or others in the
vehicle
you're traveling in aren't familiar with ATM use?

        Why can't information normally kept from the screen for security
purposes,
be read aloud through earphones, as an extra check on transaction
correctness?

Mike


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VICUG-L is the Visually Impaired Computer User Group List.
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[log in to unmask]  In the body of the message, simply type
"subscribe vicug-l" or "unsubscribe vicug-l" without the quotations.
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http://maelstrom.stjohns.edu/archives/vicug-l.html