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Wed, 17 Oct 2001 15:00:28 -0500
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I have changed passwords several times but to no avail.  They sent me the
following instructions, but I still eventually end up at the same sign in
screen.  Maybe someone else who is experiencing this nasty denial will
have success with the following.
Bill Gavigan

On Fri, 12 Oct 2001, The NYTimes on the Web wrote:

> Thank you for writing to The New York Times on the Web.
>
> We regret the inconvenience you experienced accessing our website.
>
> There are a few possible reasons that you were asked to log in to our web
> site, the most probable being that the 'cookie' that stored your saved
> sign-in information on your computer expired or was deleted. Reminder: You
> must accept cookies in order to go beyond the log-in screen.
>
> For the quickest solution, please go directly to the following web address
> (URL) to sign out of The New York Times on the Web:
> http://www.nytimes.com/signout
>
> Then click on "Sign in as another user, or register a new account."
>
> Now on the page that follows, look at the top part of your screen for the
> section marked SIGN IN
> (please make sure that you **do not Register again** which is in the bottom
> part of the screen)
>
> Next, click on the SIGN IN button to submit your request.
>
> If you have accessed our Premium Services and have a
> QPass account, your QPass member ID and Password are NOT necessarily the
> same as
> your NYTimes.com Subscriber ID and Password.
>
> For more information about QPass and for assistance with your ID and login,
> please go to:
> http://www.myqpass.com
>
> If you have forgotten your Subscriber ID and/or password please reply to
> this message (include the e-mail address that you originally registered
> with, please) and we will reset the password for you.
>
> Regards,
> Bob Macbride
> The New York Times on the Web
> Customer Service
> http://www.nytimes.com
>


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