CAT5 cables shouldn't have much "wiggle" and definitely should not come
loose.  Is the receptacle on the modem damaged or is the prong on the end of
the cable broken or needing to be bent out as another lister has suggested?

> >Thing is, my home network and internet connection were working fine. It
> >would get disconnected from the Internet if you jiggled the Cat 5 cable
> >plugged into the cable modem.  I just wanted them to either fix or
replace
> >the modem so the cable would be secure when plugged in.  Everything else
> >worked fine.  What I had done as a temporary fix was to twisty tie the
cat
> >5 to the very stiff and stable incoming internet cable.

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