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Subject:
From:
Kay McCoy <[log in to unmask]>
Reply To:
PCBUILD - Personal Computer Hardware discussion List <[log in to unmask]>
Date:
Fri, 28 Dec 2001 13:59:40 -0500
Content-Type:
text/plain
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text/plain (29 lines)
We have been using our HP DeskJet 890C for about 2 1/2 years.  It has been
connected to PCs running Windows 95, NT and 2000.  Until a couple months
ago, we had no problems.

Now, the printer will only work for a short period of time when the PC and
printer have both been turned off and rebooted.  It may print once; it may
print 5 or 6 times; but invariably, then, it "quits".  When connected to the
Windows 2000 PC, it starts printing garbage with no error message.   When
connected to a Windows NT PC, it won't print at all and the following error
message appears on the screen:  "There is a problem accessing printer port."

I have changed the cable (twice) and moved the printer to a different PC
with a different operating system.  I have uninstalled and reinstalled the
printer.   I have downloaded the latest drivers from HP.   The symptoms
remain the same.

Any ideas?

Kay McCoy
Automation Manager
Fayette County Public Libraries
Oak Hill, WV
304-465-5664

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