Hi, Ellen,
I just figured out how to join the AXSLIB list today. I was reading the
messages on this topic, and thought I would try sending the message.
I've recently encountered a similar problem with a hospital based e-mail
software program that would not recognize periods when included in e-mail
addresses. We had an awful experience in which patient information was
inadvertently sent to a student group when the clinician hit "reply to
all" because their software did not include the complete e-mail address.
Scary. Through trial and error, we discovered that their software did
recognize a hyphen, so we are using that now. The problem is actually an
error in configuration of the hospital's e-mail software, and the other
e-mail list providers are offended that they get to deal with the problems
when it is the fault of the other server. I checked the standards, and the
plus sign is NOT supposed to be used in e-mail address (ahem), although
hyphens, underscores and periods are acceptable.
<http://www.ietf.org/rfc/rfc2396.txt>
I did get an acknowledgment of receipt from Google Labs, so the message
went through. Please find below the message as sent, and the reply from
Google. The e-mail address given in the reply was simply [log in to unmask]
Interesting problem!
-- Patricia Anderson, [log in to unmask]
---------- Forwarded message ----------
Date: Sun, 24 Sep 2006 13:24:27 -0400 (EDT)
From: Patricia F Anderson <[log in to unmask]>
To: [log in to unmask]
Cc: Patricia F Anderson <[log in to unmask]>
Subject: Feedback: Google Accessible
Hi, Google Labs,
Because the plus sign (+) is not recognized as an accepted character in e-mail
addresses by all accessible e-mail software programs, I am forwarding this
message for another person who has attempted to send it several times. Please
see attached, and strongly consider offering an alternate e-mail address for
contacts for this project.
-- Patricia Anderson, [log in to unmask]
---------------------------------------------
Date: Fri, 22 Sep 2006 08:43:02 -0500
Reply-To: EASI's Library Accessibility Discussion List
<[log in to unmask]>
Sender: EASI's Library Accessibility Discussion List
<[log in to unmask]>
From: Ellen Perlow <[log in to unmask]>
Subject: Re: Google's new Accessible Search
Content-Type: text/plain; format=flowed
Dear Google and AXSLIB-L List members:
Thank you, Google, for concerning yourselves with people's universal need for
accessibility.
First things first: Why is the search engine called it bright big letters "for
the visually impaired"?
1. The terminology is discriminatory. In U.S. English, "impaired" has a literal
meaning of being intoxicated on alcohol or drugs. So the term is offensive and
needs to be deleted.
2. In any case, access needs for utilizing the Internet include many more
concerns than just vision issues.
3. Accessible is Accessible is Accessible. ACCESSIBLE FOR EVERYONE. Everyone is
aging. Also due to accidents, illness, war/terrorism, lifestyle choices, and
natural disasters (i.e. Katrina), everyone sooner or later has access issues.
4. What to call it? "Google's Accessible Search Engine" [PERIOD].
5, Because Accessibility is about everyone, Google's Accessible Search Engine"
needs to be Google's STANDARD search engine.
---------------------------
Ellen Perlow, Ph.D. Class member (aren't we all?) [log in to unmask]
P.S. Dear Google: Your e-mail address for this feedback - labs +
[log in to unmask] - could be made more accessible by omitting the plus sign
and spacing, making your e-mail address one word: [log in to unmask]
---------- Forwarded message ----------
Date: Sun, 24 Sep 2006 17:24:42 -0000
From: [log in to unmask]
To: [log in to unmask]
Subject: Re: [#75223340] Feedback: Google Accessible
Thanks for your interest in Google Accessible Search. Right now, we're
focusing all of our energy on developing this product and the other Google
Labs prototypes. While we can't promise a personal reply to each message
we receive, we read all the mail, and we'll keep your feedback in mind as
we work to improve Accessible Search.
If you have questions about Accessible Search, you may be able to find the
answer to them in our FAQ:
http://labs.google.com/accessible/faq.html
Regards,
The Google Team
---------------------------
Check out EASI New Synchronous Clinics:
http://easi.cc/clinic.htm
EASI Home Page http://www.rit.edu/~easi
Online courses and Clinics http://easi.cc/workshop.htm
Check the EASI Library Web http://www.rit.edu/~easi/lib.htm
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