Hello Ron,  It could be totally unrelated but it sure sounds like similar
problems with had with several HP 5200 scanners.  The scanners had been
working just fine on USB and then one by one just stopped working.  It was
about the time we upgraded the OS to W2000 so we were thrown off thinking it
was a driver problem.  HP was of very little help (even though I suspect
they knew what the problem was.)   We couldn't load the drivers properly, if
the drivers did load properly the scanners didn't work through the USB, but
the drivers loaded fine and the scanners worked fine when we tried
parallel...   Just before giving up and tossing them we thought maybe there
might be a weak USB power problem... and so it was - we hooked each of them
to their own self-powered USB hub and all began to work flawlessly once
again.  Worth a try.  HTH, Anthony



> I have an epson 636U scanner that has been working for over a year.
>
> All of a sudden it stopped working.
>
> Finally I called epson support (for a fee because I was out of
> warranty).  Tech support was unable to help.  They suggested my USB port
> was defective.
>
> When I turn on the scanner I get a message that a new device has been
> detected.  It asks for direction to the  scanner's drivers.
> I direct the dialog box to c:\epson\epson10327  where the drivers are
> located.
>
> I then get the  following messages:
>   "location of driver:
>         c:\epson\epson~1\escanfb.inf"
>
>    after clicking on next I get "Windows was unable to install the
> perfection 636 device."
>
>    then "windows encountered an error while trying to install this
> device"
>
>   then "error code 1F7"
>
> Any suggestions will be  appreciated.
>
> Ron
>
>                          PCBUILD's List Owners:
>                       Bob Wright<[log in to unmask]>
>                        Drew Dunn<[log in to unmask]>
>

                         PCBUILD's List Owners:
                      Bob Wright<[log in to unmask]>
                       Drew Dunn<[log in to unmask]>