Due to the effects of the recent Sobig virus, Freedom Scientific has
temporarily disabled many of its e-mail address, including technical
support. Messages sent to [log in to unmask], and others, will
not be received.
This virus has caused an influx of more than 500 messages per hour to the
Freedom Scientific server. Freedom Scientific will continue to offer
technical support over the phone. Please call Freedom Scientific's
headquarters in St. Petersburg, Florida at (727) 803-8600 for free technical
support.
Email support services will be re-established as soon as the influx
subsides. We request your cooperation to help us eliminate this problem and
provide this valuable service to all of our customers as soon as possible.
Please scan your computer for this and other viruses and clean out your
system. For more information on how the Sobig virus operates and
instructions on how to remove it, access this link:
http://vil.nai.com/vil/content/v_100561.htm.
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