Charles Bennett wrote:
>
> Well, I guess the picture tube went today.  Two year old Gateway VX
> 900 monitor.  I was routed to 4 different Gateway customer service
> reps and told the warranty is only 30 days unless the extended
> warranty was purchased.  Everything is so well built with name brands,
> I've never bothered...  any opinions on whether it's worth having a
> shop look at it to fix?  I can get a new NEC for $279 and figure it's
> going to cost $200 plus to fix the Gateway.
>
> Any advice appreciated and yes, I will only buy something with a 3
> year warranty!
>
> Charlie Bennett
> Williamsburg, VA

Charlie:
You might want to "Let your fingers do the walking." My monitor (not a
Gateway) went out last spring, and I found a listing in the Yellow Pages
for a local electronics shop (Raleigh, NC) that includes monitor repair
in their list of specialties. It ran about 90$, and all has been well
since then. Like most repair shops, they had a minimum diagnosis charge
that was applied against the final bill; they didn't do the repair until
they had my OK. That way, my only risk was the bench charge.

Regards,
Carroll Grigsby

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