Bender Consulting Services of Canada wants to find employment opportunities
for people with disabilities in Toronto and Montreal. We have the following
career opennings in the fields of information technology and accounting.
Anything you can do to pass the following postings along to help find
candidates is greatly appreciated.
There are six postings. Each posting is separated by five asterisks (*****)
for easier searching.
Position 1: Entry-Level Programmer; Toronto, ON, Canada.
Position 2: Financial Analyst; Toronto, ON, Canada.
Position 3: Help Desk/Customer Support Representative (multiple openings);
Montreal, QC, Canada.
Position 4: Help Desk/Customer Support Representative; Toronto, ON, Canada.
Position 5: Network Analyst; Toronto, ON, Canada.
Position 6: Payments Operator; Toronto, ON, Canada.
*****
Position 1: Entry-Level Programmer; Toronto, ON, Canada.
BENDER CONSULTING SERVICES OF CANADA, INC.
Providing consulting in technology and creating employment opportunities for
all people with disabilities
Title: Entry-Level Programmer
Contact Person: Nathan Gambill
E-mail address: [log in to unmask]
Fax: 412-787-7178
Location: Toronto, ON
Specialty Area(s): Information Technology
Experience Level: Entry-Level
Company Description:
Bender Consulting Services of Canada, Inc. (BCSC) is a for-profit,
technology consulting firm that focuses on employing technology
professionals with disabilities. Our President and CEO, Joyce A. Bender,
received the 1999 President's Award, the highest honor bestowed by the
President of the United States, upon an individual who furthers the
employment and empowerment of people with disabilities. For more
information, please visit our company Bender Consulting Services of Canada
on the World Wide Web at: www.benderofcanada.com.
Position Description:
Responsibilities include the following:
* Perform entry-level programming assignments using multiple languages in
support of various systems.
* The successful candidate must either have the required technical knowledge
or show the ability to quickly gain the required knowledge and be motivated
to apply the knowledge to solve programming related problems.
* Development is done in a team atmosphere, so the candidate must be able to
convey ideas and handle difficult design and programming issues within a
group.
Qualifications:
* Bachelor's degree in Computer Science, Information Science, or the
equivalent is preferred. An Associate's degree or equivalent technical
training will be considered.
* Understanding of fundamental programming concepts and its principles.
* Experience with any programming languages.
* Self-motivated with the ability to work independently, as well as in a
team environment, with a professional attitude.
Competitive Jobs Mean Freedom
*****
Position 2: Financial Analyst; Toronto, ON, Canada.
BENDER CONSULTING SERVICES OF CANADA, INC.
Providing consulting in technology and creating employment opportunities for
people with disabilities
Title: Financial Analyst
Contact Person: Nathan Gambill
E-mail Address: [log in to unmask]
Fax: 412-787-7178
Location: Toronto, ON
Specialty Area(s): Finance
Experience Level: Entry-Level
Company Description:
Bender Consulting Services of Canada, Inc. (BCSC) is a for-profit,
technology consulting firm that focuses on employing technology
professionals with disabilities. Our President and CEO, Joyce A. Bender,
received the 1999 President's Award, the highest honor bestowed by the
President of the United States, upon an individual who furthers the
employment and empowerment of people with disabilities. For more
information, please visit our company Bender Consulting Services of Canada
on the World Wide Web at: www.benderofcanada.com.
Position Description:
Responsibilities include the following:
* Financial reporting and analysis.
* Handling complex, non-routine issues and providing analytical services
highlighting potential problems and recommending/implementing corrective
actions.
* Budget preparation and financial control.
* Clearly explaining anomalies/variances in financial data.
Qualifications:
* Bachelor's degree in Finance, Accounting, Business Administration, or
related area preferred. An Associate's degree or equivalent
finance/business training will be considered.
* Knowledge of financial analysis and accounting.
* Microsoft Office suite of products proficiency.
* Strong analytical and communication skills.
* Self-motivated with the ability to work independently, as well as in a
team environment, with a professional attitude.
Competitive Jobs Mean Freedom
*****
Position 3: Help Desk/Customer Support Representative (multiple openings);
Montreal, QC, Canada.
BENDER CONSULTING SERVICES OF CANADA, INC.
Providing consulting in technology and creating employment opportunities for
people with disabilities
Title: Help Desk/Customer Support Representative (multiple openings)
Contact Person: Nathan Gambill
E-mail address: [log in to unmask]
Fax: 412-787-7178
Location: Montreal, QC
Specialty Area(s): Information Technology
Experience Level: Entry-Level
Company Description:
Bender Consulting Services of Canada, Inc. (BCSC) is a for-profit,
technology consulting firm that focuses on employing technology
professionals with disabilities. Our President and CEO, Joyce A. Bender,
received the 1999 President's Award, the highest honor bestowed by the
President of the United States, upon an individual who furthers the
employment and empowerment of people with disabilities. For more
information, please visit our company Bender Consulting Services of Canada
on the World Wide Web at: www.benderofcanada.com.
Position Description:
Responsibilities include the following:
* Provide technical assistance over the phone, by diagnosing and
troubleshooting a full range of IT-related issues; including desktop and
laptop hardware, commercial off-the-shelf software, custom applications, and
networking-related problems.
* Respond to incoming customer calls, analyze events and information,
diagnose cause of problem, and resolve the technical problem by advising the
customer.
* Dispatch technical calls that cannot be resolved on first level problems
to the proper support area.
* Document and log all pertinent call information (customer info, nature of
problem, solution, etc.) via call tracking software.
* Stay up to date with all systems and tools used in diagnosing and
correcting customer IT problems.
* Stay up to date with the customer computing environment (hardware,
software, and supported applications).
* Support multiple networking protocols (specifically TCP/IP and Ethernet),
and support multiple versions of commercial software products such as MS
Office, MS Exchange, Web browsers, etc.
* Follow up on unresolved customer issues.
* Provide callers with information on overall computer environment status
(outages, system performance issues, up changes, etc.).
Qualifications:
* Bachelor's degree in Computer Science, Information Science, or the
equivalent is preferred. An Associate's degree or equivalent technical
training will be considered. Microsoft, Novell, A+, or other certifications
will also be considered.
* Must be capable of responding to and resolving a broad range of customer
requests for problem resolution and service requests in a timely manner.
* Must be able to independently analyze customer requirements/system alerts,
and develop appropriate solutions to meet expected service levels.
* Technical knowledge coupled with effective oral communication skills are a
must.
* Prefer experience with Unix, Windows 2000 or NT, MS Office, and other
standard desktop applications.
* Prefer incumbent to be bilingual.
* Must be available to work on flexible schedules, including weekends.
* Must possess excellent telephone etiquette, ability to act quickly to
change, and to perform in a team environment.
Competitive Jobs Mean Freedom
*****
Position 4: Help Desk/Customer Support Representative; Toronto, ON, Canada.
BENDER CONSULTING SERVICES OF CANADA, INC.
Providing consulting in technology and creating employment opportunities for
people with disabilities
Title: Help Desk/Customer Support Representative
Contact Person: Nathan Gambill
E-mail address: [log in to unmask]
Fax: 412-787-7178
Location: Toronto, ON
Specialty Area(s): Information Technology
Experience Level: Entry-Level
Company Description:
Bender Consulting Services of Canada, Inc. (BCSC) is a for-profit,
technology consulting firm that focuses on employing technology
professionals with disabilities. Our President and CEO, Joyce A. Bender,
received the 1999 President's Award, the highest honor bestowed by the
President of the United States, upon an individual who furthers the
employment and empowerment of people with disabilities. For more
information, please visit our company Bender Consulting Services of Canada
on the World Wide Web at: www.benderofcanada.com.
Position Description:
Responsibilities include the following:
* Provide technical assistance over the phone, by diagnosing and
troubleshooting a full range of IT-related issues; including desktop and
laptop hardware, commercial off-the-shelf software, custom applications, and
networking-related problems.
* Respond to incoming customer calls, analyze events and information,
diagnose cause of problem, and resolve the technical problem by advising the
customer.
* Dispatch technical calls that cannot be resolved on first level problems
to the proper support area.
* Document and log all pertinent call information (customer info, nature of
problem, solution, etc.) via call tracking software.
* Stay up to date with all systems and tools used in diagnosing and
correcting customer IT problems.
* Stay up to date with the customer computing environment (hardware,
software, and supported applications).
* Support multiple networking protocols (specifically TCP/IP and Ethernet),
and support multiple versions of commercial software products such as MS
Office, MS Exchange, Web browsers, etc.
* Follow up on unresolved customer issues.
* Provide callers with information on overall computer environment status
(outages, system performance issues, up changes, etc.).
Qualifications:
* Bachelor's degree in Computer Science, Information Science, or the
equivalent is preferred. An Associate's degree or equivalent technical
training will be considered. Microsoft, Novell, A+, or other certifications
will also be considered.
* Must be capable of responding to and resolving a broad range of customer
requests for problem resolution and service requests in a timely manner.
* Must be able to independently analyze customer requirements/system alerts,
and develop appropriate solutions to meet expected service levels.
* Technical knowledge coupled with effective oral communication skills are a
must.
* Prefer experience with Unix, Windows 2000 or NT, MS Office, and other
standard desktop applications.
* Must be available to work on flexible schedules, including weekends.
* Must possess excellent telephone etiquette, ability to act quickly to
change, and to perform in a team environment.
Competitive Jobs Mean Freedom
*****
Position 5: Network Analyst; Toronto, ON, Canada.
BENDER CONSULTING SERVICES OF CANADA, INC.
Providing consulting in technology and creating employment opportunities for
people with disabilities
Title: Network Analyst
Contact Person: Nathan Gambill
E-mail address: [log in to unmask]
Fax: 412-787-7178
Location: Toronto, ON
Specialty Area(s): Information Technology
Experience Level: Entry-Level
Company Description:
Bender Consulting Services of Canada, Inc. (BCSC) is a for-profit,
technology consulting firm that focuses on employing technology
professionals with disabilities. Our President and CEO, Joyce A. Bender,
received the 1999 President's Award, the highest honor bestowed by the
President of the United States, upon an individual who furthers the
employment and empowerment of people with disabilities. For more
information, please visit our company Bender Consulting Services of Canada
on the World Wide Web at: www.benderofcanada.com.
Position Description:
Responsibilities include the following:
* Use standardized tools to monitor wide-area networks in a multi-client
environment and respond to alarms according to documented standard operating
procedures.
* Receive inbound telephone calls from Network Engineering Services and
other personnel, obtain status of network events, and route calls and
tickets appropriately.
* Open, maintain, and close tickets on internal and external ticketing
systems.
* Take initial problem ownership for many clients, requiring limited
technical expertise.
* Escalate events to Tier II Network Analysts according to Standard
Operating Procedures.
* Partner with Tier II Network Analysts to learn the more advanced technical
troubleshooting methodologies of WAN support.
Qualifications:
* Bachelor's degree in Computer Science, Information Science, or the
equivalent is preferred. An Associate's degree or equivalent technical
training will be considered.
* First and second level technical certification in WAN/LAN field desirable.
* Good understanding of LAN/WAN concepts, including TCP/IP.
* Basic understanding of the concepts of HP Openview, various ticketing
systems, including Remedy, AHD, TSO (Infoman).
* Knowledge of Lotus Notes/multiple databases.
* Excellent telephone/customer service skills.
* Excellent organizational and verbal/written communication skills.
* Self-motivated with the ability to work independently, as well as in a
team environment, with a professional attitude.
* Flexibility is required due to possible rotating shift work.
Competitive Jobs Mean Freedom
*****
Position 6: Payments Operator; Toronto, ON, Canada.
BENDER CONSULTING SERVICES, INC.
Providing consulting in technology and creating employment opportunities for
all people with disabilities
Title: Payments Operator
Contact Person: Nathan Gambill
E-mail address: [log in to unmask]
Fax: 412-787-7178
Location: Toronto, ON
Specialty Area(s): Accounting and Finance
Experience Level: Entry-Level
Company Description:
Bender Consulting Services of Canada, Inc. (BCSC) is a for-profit,
technology consulting firm that focuses on employing technology
professionals with disabilities. Our President and CEO, Joyce A. Bender,
received the 1999 President's Award, the highest honor bestowed by the
President of the United States, upon an individual who furthers the
employment and empowerment of people with disabilities. For more
information, please visit our company Bender Consulting Services of Canada
on the World Wide Web at: www.benderofcanada.com.
Position Description:
Responsibilities include the following:
* Processing payments received manually and electronically into the Funds
Transfer System, as part of an essential business unit.
* Interacting with all management and staff within Payment Services.
* Working in a deadline driven/shift environment.
Qualifications:
* Bachelor's degree in Accounting, Finance, Business Administration, or
related area preferred. An Associate's degree or equivalent
accounting/finance training will be considered.
* Customer service orientated, with developed communication and
interpersonal skills.
* Knowledge of PC's and Microsoft software.
* Analytical and problem solving skills.
* Concern for order and quality while maintaining a sense of urgency.
* Self-motivated with the ability to work independently, as well as in a
team environment, with a professional attitude.
Competitive Jobs Mean Freedom
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