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Mon, 26 Feb 2001 15:11:32 -0500 |
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Susan,
When you un-installed your scanner did you also remove all the twain and
twunk files? I've found that most of the scanner re-installs require that
they also be deleted manually to have a successful re-install. I usually
just do a Find for twain, twunk and delete them all. Then re-install software.
Doug
At 2/25/01 09:04 AM, Susan S. Hays wrote:
>I recently took my computer in to replace the modem. Prior to my taking it
>in, my HP 4100C scanner worked just fine. It is a USB scanner. Now, after
>getting my computer back, it no longer works. I get the following message:
>"Your scaner is currently being accessed by another application. Please wait
>for the other application to finish or close it to allow this application
>process." I have uninstalled the scanner and reinstalled it. I have checked
>my connections, etc., but have had no luck. There is no explanation point in
>the Device Manager section. It also says that there are "no conficts" and
>"device is working properly". Any suggestions would be greatly appreciated.
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