don't know Ken..... but going to another dealership today to see what they say- gonna talk with  a manager.


On Tue, 06 March 2001, "Barber, Kenneth L." wrote:

>
> does your state have a lemon law?
>
> -----Original Message-----
> From: Paige [mailto:[log in to unmask]]
> Sent: Sunday, March 04, 2001 11:54 AM
> To: [log in to unmask]
> Subject: Car scenario & question
>
>
> Ok folks- a question here.....after a brief description of the situation...
>
> My car is 15 months old. (Please- I BEG of you- not to ask what model/make
> LOL)   It has had 3 recalls, had a transmission leak, and a brake problem
> already.  Back in November I told them to check the brakes- I heard "Oh the
> brakes should be fine"...which led me to believe that they did NOT check
> them.  So this last time I had the car in  - they put new shoes on the
> brakes- all is well right?  Nope- still makes a horrendous noise not all the
> time- when I apply the brakes.  (EVERYTHING is under warranty- thatnk God I
> got the BIG warranty!)
>
> I get the run around and put off- I end up having to leave my car overnight
> with them for 2 nights- not just 1.  This really gets me mad because I live
> 45 minutes away and I NEED my car!  They don't do "loaner" cars anymore and
> I cannot rent a car- and they won't budge on a loaner.
>
> So, my question is.,.... how do I present THIS again to them...obviously
> they think I am a dumb woman.....   As I cannot afford to keep taking my car
> in there all the time...(I stay at friend's houses in the city  where I take
> it but it's getting old- and it's a BIG inconvenience ssince I have a thing
> called a "job"... as for finding another dealership to do the work..... I
> have two within a short distance from where I live now.  But I figure that
> the ones who should have fixed it in the first place and ordered brake
> shoes/pads and SUPPOSEDLY fixed it- should be the ones to REALLY fix it!
> After all, I have told them twice and now will make three times that my
> brakes STILL MAKE NOISE!
>
> What / who shall I complain to?  What or don't I demand from these morons?
> Or do I simply just write a nice (not) letter to that dealership and go
> elsewhere?
>
> thanks
> Paige
>
>
>
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