Hello, my name is Ed Rennacker and my friend's PC works well. His zip100 is drive B:\ and he has the current version of 'tools' installed for it. However, if a shortcut (the one that has the zip icon and an arrow) is placed on the desktop to access the drive there is one problem. Clicking on the desktop icon when no disk is in the drive will freeze his PC. Avoiding this action by clicking my computer > B:\ while no disk is present produces no freeze, only the 'drive not avail' message and she is able to continue normally.

Iomega did not answer my email. Does anyone know what is different about a shortcut vs. the (true)icon in the my computer window that could produce a freeze? If a disk is present the shortcut works just fine.

TIA - eddacker

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