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Sun, 24 Jun 2001 21:14:12 -0400 |
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I am new to PCBUILD. I am trying to help a friend rebuild his system after a virus wiped out his Windows mainfiles. I reformatted his 20 gig HD, did FDISK, clean-install his Win98 s/e and configured his components. During this process, I ran into a problem with his USB HP Deskjet 612C printer. Although Windows P'nP engine helped a lot (installing monitor, modem, scanner, etc.) but it does not recognize the USB printer. I could not seem to access his USB port to install the printer. I have checked the BIOS and verified that the BIOS ports are enabled. Also verified the System's Device Driver and it showed: USB Root Hub and a PCI to USB Universal Host controller.
With the HP DJ Driver CD in the drive, I attempted to load the printer for the XX number of times through Start/Setting/Printers/Add Printer. The set-up program though would only give me the LPT and COM ports for configuration. I am obviously not doing it right and the HP website is of no help at all. I would greatly appreciate any help from anyone. TIA.
Info: Generic AMD 750mhz, 128 mb ram, 16 mb video ram, 40x CD, HP scanner, 56k modem and USB HP 612C DeskJet printer.
Emie DelRosario
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