If it is an "older" computer, the ribbon cable could be bad. Yes, that does actually happen. You would be wise to replace all the ribvbon cables.
>I am working on an older computer...it doesn't have any ps/2 ports...just a
>serial port and the old fashion type port for the keyboard. The mouse does
>not work at all. What I have done: installed drivers, re-installed Win98,
>deleted the mouse from the Device Manager and hoped that Windows would find
>the hardware. I think that has exhausted the "software" aspect of this
>problem. Inside the computer, the port to the MB connection (a ribbon
>cable) seems to be connected tightly and accurately. Is there anyway that
>the port-to-mb ribbon cable is the problem? Is there anything else I should
>try?
>
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