The Big Secret
An exclusive first look at Microsoft’s ambitious-and
risky-plan to remake the personal computer to ensure
security,
privacy and intellectual property rights. Will you buy it?
By Steven Levy
— In ancient Troy stood the Palladium, a statue of the
goddess Athena. Legend has it that the safety of the city depended
on that
icon’s preservation. Later the term came to mean a more generic
safeguard.
HERE’S SOMETHING THAT cries for a safeguard: the world of computer
bits.
An endless roster of security holes allows cyber-thieves to fill up
their
buffers with credit-card numbers and corporate secrets. It’s easier to
vandalize a Web site than to program a remote control. Entertainment
moguls boil in their hot tubs as movies and music are swapped,
gratis, on
the Internet. Consumers fret about the loss of privacy. And computer
viruses proliferate and mutate faster than they can be named.
Computer security is enough of a worry that the software
colossus
Microsoft views it as a threat to its continued success: thus the
apocalyptic Bill Gates memo in January calling for a “Trustworthy
Computing” jihad. What Gates did not specifically mention was
Microsoft’s
hyperambitious long-range plan to literally change the architecture
of PCs
in order to address the concerns of security, privacy and intellectual
property. The plan, revealed for the first time to NEWSWEEK, is...
Palladium, and it’s one of the riskiest ventures the company has ever
attempted. Though Microsoft does not claim a panacea, the system is
designed to dramatically improve our ability to control and protect
personal and corporate information. Even more important, Palladium is
intended to become a new platform for a host of yet-unimagined
services to
enable privacy, commerce and entertainment in the coming decades. “This
isn’t just about solving problems, but expanding new realms of
possibilities in the way people live and work with computers,” says
product manager Mario Juarez.
Because its ultimate success depends on ubiquity, Palladium is
either going to be a home run or a mortifying whiff. “We have to
ship 100
million of these before it really makes a difference,” says
Microsoft vice
president Will Poole. That’s why the company can’t do it without
heavyweight partners. Chipmakers Intel and Advanced Micro Devices have
signed on to produce special security chips that are integral to the
system. “It’s a groundswell change,” says AMD’s Geoffrey Strongin. “A
whole new class of processors not differentiated by speed, but
security.”
The next step is getting the likes of Dell, HP and IBM to remake
their PCs
to accommodate the system.
“It’s one of the most technically complex things ever
attempted on
the PC,” says Gartner analyst Martin Reynolds. And the new additions
will
make your next computer a little more expensive. Will the added
cost—or a
potential earlier-than-otherwise upgrade—be worth it? Spend a day or
two
with the geeks implementing Palladium—thrilled to be talking to a
reporter
about the project—and you’ll hear an enticing litany of potential uses.
Tells you who you’re dealing with—and what they’re doing. Palladium is
all about deciding what’s trustworthy. It not only lets your
computer know
that you’re you , but also can limit what arrives (and runs on) your
computer, verifying where it comes from and who created it.
Protects information. The system uses high-level encryption to “seal”
data so that snoops and thieves are thwarted. It also can protect the
integrity of documents so that they can’t be altered without your
knowledge.
Stops viruses and worms. Palladium won’t run unauthorized programs, so
viruses can’t trash protected parts of your system.
Cans spam. Eventually, commercial pitches for recycled printer
cartridges
and barnyard porn can be stopped before they hit your inbox—while
unsolicited mail that you might want to see can arrive if it has
credentials that meet your standards.
Safeguards privacy. With Palladium, it’s possible not only to seal
data
on your own computer, but also to send it out to “agents” who can
distribute just the discreet pieces you want released to the proper
people. Microsofties have nicknamed these services “My Man.” If you
apply
for a loan, you’d say to the lender, “Get my details from My Man,”
which,
upon your authorization, would then provide your bank information, etc.
Best part: Da Man can’t read the information himself, and neither can a
hacker who breaks into his system.
Controls your information after you send it. Palladium is being
offered
to the studios and record labels as a way to distribute music and film
with “digital rights management” (DRM). This could allow users to
exercise
“fair use” (like making personal copies of a CD) and publishers
could at
least start releasing works that cut a compromise between free and
locked-down. But a more interesting possibility is that Palladium could
help introduce DRM to business and just plain people. “It’s a funny
thing,” says Bill Gates. “We came at this thinking about music, but
then
we realized that e-mail and documents were far more interesting
domains.”
For instance, Palladium might allow you to send out e-mail so that
no one
(or only certain people) can copy it or forward it to others. Or you
could
create Word documents that could be read only in the next week. In all
cases, it would be the user, not Microsoft, who sets these policies.
Some of these ideas aren’t new—they’re part of the promise of
public key cryptography, discovered 25 years back. Palladium is a
dead-serious attempt to finally make it happen, with a secure basis and
critical mass. But it didn’t start that way. In 1997, Peter Biddle, a
Microsoft manager who used to run a paintball arena, was the company’s
liason to the DVD-drive world. Naturally, he began to think of ways to
address Hollywood’s fear of digital copying. He hooked up with ’ Softie
researchers Paul England and John Manferdelli, and they set up a
skunkworks operation, stealing time from their regular jobs to pursue a
preposterously ambitious idea—creating virtual vaults in Windows to
protect information. They quickly understood that the problems of
intellectual property were linked to problems of security and privacy.
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They also realized that if they wanted to foil hackers and
intruders, at least part of the system had to be embedded in
silicon, not
software. This made their task incredibly daunting. Not only would they
have to build new secrecy functions into Windows (without messing up
any
programs that run on the current versions), but then they’d have to
convince the entire industry to, in effect, update the basic hardware
setup of the PC.
Intel originally turned down the idea before eventually
embracing
it. AMD had already been thinking along similar lines, and eagerly
signed
on. Biddle’s virtual team kept working, and in October 2001, it
became a
formal green-lighted project.
As now envisioned, Palladium will ship “in a future version of
Windows.” (Perhaps in the next big revision, due around 2004.) By
then the
special security chips will be rolling out of the fabs, and the
computer
makers—salivating at an opportunity to sell more boxes—will have
motherboards to accommodate them. There will also be components that
encrypt information as it moves from keyboard to computer (to prevent
someone from wiretapping or altering what you type) and from
computer to
screen (to prevent someone from generating a phony output to your
monitor
that can trick you into OKing something you hadn’t intended to). Only
certain applications will access the part of Windows (nicknamed “the
nub”)
that performs Palladium’s functions with the help of the security
chip—everything else will work exactly the same.
The first adopters will probably be in financial services,
health
care and government—places where security and privacy are mandated.
Then
will come big corporations, where information-technology managers will
find it easier to control and protect their networks. (Some
employees may
bridle at the system’s ability to ineluctably log their e-mail, Web
browsing and even instant messages.) “I have a hard time imagining that
businesses wouldn’t want this,” says Windows czar Jim Allchin.
Finally, when tens of millions of the units are in circulation,
Microsoft expects a flood of Palladium-savvy applications and
services to
spring up—that’s when consumers will join the game.
None of this is a cinch. One hurdle is getting people to trust
Microsoft . To diffuse the inevitable skepticism, the Redmondites have
begun educational briefings of industry groups, security experts,
government agencies and civil-liberties watchdogs. Early opinion makers
are giving them the benefit of the doubt. “I’m willing to take a chance
that the benefits are more than the potential downside,” says Dave
Farber,
a renowned Internet guru. “But if they screw up, I’ll squeal like a
bloody
pig.” Microsoft is also publishing the system’s source code. “We are
trying to be transparent in all this,” says Allchin.
Others will note that the Windows-only Palladium will, at
least in
the short run, further bolster the Windows monopoly. In time, says
Microsoft, Palladium will spread out. “We don’t blink at the thought of
putting Palladium on your Palm... on the telephone, on your
wristwatch,”
says software architect Bryan Willman.
And what if some government thinks that Palladium protects
information too much? So far, the United States doesn’t seem to have a
problem, but less tolerant nations might insist on a “back door” that
would allow it to wiretap and search people’s data. There would be
problems in implementing this, um, feature.
Other potential snags: will Microsoft make it easy enough for
people to use? Will someone make a well-publicized crack and destroy
confidence off the bat? “I firmly believe we will be shipping with
bugs,”
says Paul England. Don’t expect wonders until version 2.0. Or 3.0.
Ultimately, Palladium’s future defies prediction. Boosting privacy,
increasing control of one’s own information and making computers more
secure are obviously a plus. But there could be unintended
consequences.
What might be lost if billions of pieces of personal information were
forever hidden? Would our ability to communicate or engage in free
commerce be restrained if we have to prove our identity first? When
Microsoft manages to get Palladium in our computers, the effects could
indeed be profound. Let’s hope that in setting the policies for its
use,
we keep in mind the key attribute of the woman embodied in the first
Palladium. Athena was the goddess of wisdom.
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