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Sun, 17 Dec 2000 20:59:39 -0500
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Hi.  I'm wondering if anyone can give me any suggestions re a problem I'm
having with Open Book.  I'm running Open Book Ruby edition version 4.01
with JFW 3.7.  Recently, I've begun to get the message "scanning failed"
right before a page is about to be processed.  I don't think the problem is
with my scanner, which is a 4P, but rather maybe with HP AccuPage, which
also opens when I run Ruby.  It doesn't happen all the time, but it even
did a few weeks ago after rebooting my computer and turning on my scanner
again.  I called Freedom Scientific about it, and they had me remove
pix*.dll files, or something relating to pix files.  They also told me that
I have too many programs running at startup and to disable some of them,
which I did do.  The scanner worked for a bit more after that, but then the
problem started again.  I defragged my hard drive, and the scanner worked
again for a bit, but now it's giving me the same problem again.  It appears
that I can use the document feeder even when I can't use the flatbed, which
seems strange to me.  I'm really becoming frustrated by this, as I greatly
depend on my scanner.  I'd appreciate any info any of you can give
me.  Thanks in advance.
Rachel


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