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Subject:
From:
Kelly Pierce <[log in to unmask]>
Reply To:
Kelly Pierce <[log in to unmask]>
Date:
Sat, 1 Jun 2002 12:31:39 -0500
Content-Type:
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Below are the draft final ATM access guidelines sent to the Office of
management and budget in the Bush Administration.  O.M.B. will review the
guidelines for all of the proposed changes to the ADA Accessibility
Guidelines and may modify them before they are published as final.  If
this office makes no changes, they will be published in final form as
they appear below.  The guidelines below clearly call for talking ATM's
and require that all information be spoken.

Kelly


Automatic Teller Machines and Fare Machines

Scoping Provisions

220 Automatic Teller Machines and Fare Machines

220 .1 General. Where automatic teller machines or self-service fare
vending, collection, or adjustment machines are provided, at least
one of each type provided at each location shall comply with 707.
Where bins are provided for envelopes, waste paper, or other
purposes, at least one of each type shall comply with 811.

Technical Provisions

707 Automatic Teller Machines and Fare Machines

707 .1 General. Automatic teller machines and fare machines shall comply
with 707.

707 .2 Clear Floor or Ground Space. A clear floor or ground space
complying with 305 shall be provided. EXCEPTION: Clear floor or
ground space shall not be required at drive-up only automatic teller
machines and fare machines.

707 .3 Operable Parts. Operable parts shall comply with 309. EXCEPTION:
Drive-up only automatic teller machines and fare machines shall not
be required to comply with 309.2 and 309.3.

707 .4 Privacy. Automatic teller machines shall provide the opportunity
for the same degree of privacy of input and output available to all
individuals.

707 .5 Speech Output. Machines shall be speech enabled. Operating
instructions and orientation, visible transaction prompts, user input
verification, error messages, and all displayed information for full
use shall be accessible to and independently usable by individuals
with vision impairments. Speech shall be delivered through a
mechanism that is readily available to all users including, but not
limited to, an industry standard connector or a telephone handset.
Speech shall be recorded or digitized human, or synthesized.
EXCEPTIONS: 1. Audible tones shall be permitted in lieu of speech for
visible output that is not displayed for security purposes, including
but not limited to, asterisks representing personal identification
numbers.

2   . Advertisements and other similar information shall not be required
to be audible unless they convey information that can be used in the
transaction being conducted.

3   . Where speech synthesis cannot be supported, dynamic alphabetic
output shall not be required to be audible.

707 .5.1 User Control. Speech shall be capable of being repeated or
interrupted. There shall be a volume control for the speech function.
EXCEPTION: Speech output for any single function shall be permitted
to be automatically interrupted when a transaction is selected.

707 .5.2 Receipts. Where receipts are provided, speech output devices
shall provide audible balance inquiry information, error messages,
and all other information on the printed receipt necessary to
complete or verify the transaction. EXCEPTIONS: 1. Machine location,
date and time of transaction, customer account number, and the
machine identifier shall not be required to be audible.

2   . Information on printed receipts that duplicates audible information
available on-screen shall not be required to be presented in the form
of an audible receipt.

3   . Printed copies of bank statements and checks shall not be required
to be audible.

707 .6 Input. Input devices shall comply with 707.6.

707 .6.1 Input Controls. At least one tactually discernible input control
shall be provided for each function. Where provided, key surfaces not
on active areas of display screens, shall be raised above surrounding
surfaces. Where membrane keys are the only method of input, each
shall be tactually discernable from surrounding surfaces and adjacent
keys.

707 .6.2 Numeric Keys. Numeric keys shall be arranged in an ascending or
descending telephone keypad layout. The number five key shall be
tactually distinct from the other keys.

707 .6.3 Function Keys. Function keys shall comply with 707.6.3.

707 .6.3.1 Contrast. Function keys shall contrast visually from
background surfaces. Characters and symbols on key surfaces shall
contrast visually from key surfaces. Visual contrast shall be either
light-on-dark or dark-on-light. EXCEPTION: Tactile symbols required
by 707.6.3.2 shall not be required to comply with 707.6.3.1.

707 .6.3.2 Tactile Symbols. Function key surfaces shall have tactile
symbols as follows: Enter or Proceed key: raised circle; Clear or
Correct key: raised left arrow; Cancel key: raised ex; Add Value key:
raised plus sign; Decrease Value key: raised minus sign.

707 .7 Display Screen. The display screen shall comply with 707.7.
EXCEPTION: Drive-up only automatic teller machines and fare machines
shall not be required to comply with 707.7.1.

707 .7.1 Visibility. The display screen shall be visible from a point
located 40 inches (1015 mm) above the center of the clear floor space
in front of the machine.

707 .7.2 Characters. Characters displayed on the screen shall be in a
sans serif font. Characters shall be 3/16 inch (4.8 mm) minimum in
height based on the uppercase letter "I". Characters shall contrast
with their background with either light characters on a dark
background or dark characters on a light background.

707 .8 Braille Instructions. Braille instructions for initiating the
speech mode shall be provided. Braille shall comply with 703.3.

Referenced Sections

305 Clear Floor or Ground Space

305 .1 General. Clear floor or ground space shall comply with 305.

305 .2 Floor or Ground Surfaces. Floor or ground surfaces of a clear
floor or ground space shall comply with 302. Changes in level are not
permitted. EXCEPTION: Slopes not steeper than 1:48 shall be
permitted.

305 .3 Size. The clear floor or ground space shall be 30 inches (760 mm)
minimum by 48 inches (1220 mm) minimum.

305 .4 Knee and Toe Clearance. Unless otherwise specified, clear floor or
ground space shall be permitted to include knee and toe clearance
complying with 306.

305 .5 Position. Unless otherwise specified, clear floor or ground space
shall be positioned for either forward or parallel approach to an
element.

305 .6 Approach. One full unobstructed side of the clear floor or ground
space shall adjoin an accessible route or adjoin another clear floor
or ground space.

305 .7 Maneuvering Clearance. Where a clear floor or ground space is
located in an alcove or otherwise confined on all or part of three
sides, additional maneuvering clearance shall be provided in
accordance with 305.7.1 and 305.7.2.

305 .7.1 Forward Approach. The width of an alcove shall be 36 inches (915
mm) minimum where the depth exceeds 24 inches (610 mm).

305 .7.2 Parallel Approach. The width of an alcove shall be 60 inches
(1525 mm) minimum where the depth exceeds 15 inches (380 mm).

308 Reach Ranges

308 .1 General. Reach ranges shall comply with 308.

308 .2 Forward Reach.

308 .2.1 Unobstructed. Where a clear floor or ground space allows only an
unobstructed forward approach, the high forward reach shall be 48
inches (1220 mm) maximum and the low forward reach shall be 15 inches
(380 mm) minimum above the finish floor or ground.

308 .2.2 Obstructed High Reach. Where a clear floor or ground space
allows only a forward approach and the high forward reach is over an
obstruction, the clear floor space shall extend beneath the object
for a distance not less than the required reach depth over the
obstruction. The high forward reach shall be 48 inches (1220 mm)
maximum where the reach depth is 20 inches (510 mm) maximum. Where
the reach depth exceeds 20 inches (510 mm), the high forward reach
shall be 44 inches (1120 mm) maximum and the reach depth shall be 25
inches (635 mm) maximum.

308 .3 Side Reach.

308 .3.1 Unobstructed. Where a clear floor or ground space allows a
parallel approach to an element and the side reach is unobstructed,
the high side reach shall be 48 inches (1220 mm) maximum and the low
side reach shall be 15 inches (380 mm) minimum above the finish floor
or ground. EXCEPTIONS: 1. An obstruction shall be permitted between
the clear floor or ground space and the element where the depth of
the obstruction is 10 inches (255 mm) maximum.

2   : Operable parts of fuel dispensers shall be permitted to be 54
inches (1370 mm) maximum measured from the surface of the vehicular
way where fuel dispensers are installed on existing curbs.

308 .3.2 Obstructed High Reach. Where a clear floor or ground space
allows a parallel approach to an object and the high side reach is
over an obstruction, the height of the obstruction shall be 34 inches
(865 mm) maximum and the depth of the obstruction shall be 24 inches
(610 mm) maximum. The high side reach shall be 48 inches (1220 mm)
maximum for a reach depth of 10 inches (255 mm) maximum. Where the
reach depth exceeds 10 inches (255 mm), the high side reach shall be
46 inches (1170 mm) maximum for a reach depth of 24 inches (610 mm)
maximum. EXCEPTIONS: 1. The top of washing machines and clothes
dryers shall be permitted to be 36 inches (915 mm) maximum above the
finish floor.

2   : Operable parts of fuel dispensers shall be permitted to be 54
inches (1370 mm) maximum measured from the surface of the vehicular
way where fuel dispensers are installed on existing curbs.

309 Operable Parts

309 .1 General. Operable parts shall comply with 309.

309 .2 Clear Floor Space. A clear floor or ground space complying with
305 shall be provided.

309 .3 Height. Operable parts shall be placed within one or more of the
reach ranges specified in

308 .

309 .4 Operation. Operable parts shall be operable with one hand and
shall not require tight grasping, pinching, or twisting of the wrist.
The force required to activate operable parts shall be

5   lbf (22.2 N) maximum. EXCEPTION: Gas pump nozzles shall not be
required to provide operable parts that have an activating force of 5
lbf (22.2 N) maximum.

703 .3 Braille. Braille shall be Grade 2 and shall comply with 703.3 and
703.4.

703 .3.1 Dimensions. Braille dots shall have a domed or rounded shape and
shall comply with Table 703.3.1.

Table 703.3.1 Braille Dimensions

Measurement Range Minimum in Inches Maximum in Inches

Dot base diameter

0   .059 (1.5 mm) to

0   .063 (1.6 mm)

Distance between two dots in the same cell

0   .090 (2.3 mm) to

0   .100 (2.5 mm)

Distance between corresponding dots in adjacent cells1

0   .241 (6.1 mm) to

0   .300 (7.6 mm)

Dot height

0   .025 (0.6 mm) to

0   .037 (0.9 mm)

Distance between corresponding dots from one cell directly below1

0   .395 (10 mm) to

0   .400 (10.2 mm)

1   . measured center to center

703 .3.2 Position. Braille shall be positioned below the corresponding
text. If text is multi-lined, Braille shall be placed below the
entire text. Braille shall be separated inch (6.4 mm) minimum from
any other tactile characters and inch (9.5 mm) minimum from raised
borders and decorative elements. EXCEPTION: Braille provided on
elevator car controls shall be separated 3/16 inch (4.8 mm) minimum
and shall be located either directly below or adjacent to the
corresponding raised characters or symbols.


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