On Mon, 13 Nov 2000, Maureen Pranghofer wrote:

> Hi Kelly and group
> Pretty soon banks will only be just atm's as far as consumers are concerned!
> Of course I'm exaggerating somewhat, but I've had 2 or 3 times now where
> I've gone to the bank teller for something and been told just to call their
> 800 number.
> And.. get this! There was an article in our Mpls. Tribune talking about the
> fact that USBank (my bank) has talking atm machines for the blind.  IIt
> didn't say where they were but said they were installed at come banks
> including the corporate headquarters.  SO the next time I was at the bank I
> askedd the teller where they were located and was told "I don't know call
> the 800 number."  I called them and that said they had no information it.


Maureen,

We distributed the Associated Press story on these atm's here on vicug-l.
The AP story said the machines were located in the new U.S. Bankcorp
Center.  Marge Utke-Christianson, the director of atm services at the
bank, and Joyce Scanlan, the President of the National Federation of the
Blind of Minnesota were quoted in the article.  You might call either or
both of these people directly and ask for directions and help in locating
the talking atm.  Let them know your experience.  Access isn't worth much
if people don't know about it or can't use it.  Report back as to your
experience.  I'm waiting for our first talking atm here in chicago.

kelly


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