His connection is with a static IP, he says a fixed IP address.

Based on the information given, it doesn't sounds like it is necessarily a
ISP problem.  I would first recommend trying to upgrade the driver you use
for the NIC.  If that doesn't help, try a new NIC.  If it was an ISP
problem, you would still be able to at least ping your gateway, and if it
was a line problem, the DSL modem should go out of sync.
Matthew Ballard

At 04:45 PM 6/23/2000 -0400, you wrote:
>The short answer its your ISP. Almost always the problem before hardware.
>There
>is little experience with DSL. And very dificult to resolve sometimes. I do
>believe the telcos ie PacBel Bell Atlantic are good at telephones but not
>internet services.
>
>By the way is your connection via PPPoE
>
>
>
>
>On Wed, 21 Jun 2000 06:16:46 -0700, Lawrence T. Gurley wrote:
>
> >I'm running Win98SE on a P-200 MMX, with an external Alcatel 1000 ADSL
> >modem, a Kingston KNE110TX NIC, and a fixed IP address.
> >
> >I installed a new hard disk with Win98SE when my Win95 got corrupted in the
> >course of trying to get DSL working again by following PacBell tech support
> >instructions.
> >
> >My current problem:  DSL seems to work perfectly when I boot up in the
> >morning and turn on the modem.  About two or three hours later, I will
> >notice that Netscape (browser) or Eudora (email) can't find a host  (e.g.,
> >Netscape can't find www.netscape.com) and realize my DSL is down.  DSL
> >Modem lights are all green.  I am unable to resynch the connection by the
> >usual sequence
> >        [disconnect power from the modem,
> >        turn  off the modem power switch
> >        shut down the PC,
> >`       boot up the PC after a few minutes
> >        restore power to the modem
> >        turn on the modem power switch]
> >recommended by PacBell.  Next morning it's ok again for the first couple of
> >hours.
> >
> >I tried pinging my gateway ---timeout, 100% loss.  PacBell Tech support
> >tried pinging me ---timeout, 100% loss, even though my TX/RX light
> >flashed.  Tech support pinged my gateway ---A-OK.  Tech support suggested
> >it's a line problem, call Maintenance.  Maintenance says the line's OK,
> >call Tech support, have them send an inside technician.  Tech support line
> >has been busy for 4 days.
> >
> >I wonder if it's a hardware problem --if something stops working when it
> >warms up.  I tried cutting power to the DSL modem for several hours, when I
> >restored power, DSL still wasn't working.  However, if I shut down  the PC
> >for several hours, when I boot up, DSL works perfectly for another two
> >hours or so.
> >
> >My best guess is it's the NIC card, both because I don't want it to be the
> >CPU, and because everything else works normally.  BTW, dialup access still
> >works.
> >
> >I would appreciate your opinions and educated guesses.
> >
> >TIA,
> >Larry Gurley
> >
> >Lawrence T. Gurley, Berkeley, CA
> >[log in to unmask],
> >[log in to unmask]
> >
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