Elliott, I had the same thing happen with my HP Desk Jet 812C just the other
day. A first time happening and it occurred after I had done successive
reinstallations of a colour cartridge that I had just refilled. The real
problem was that it had one blocked jet. It was an old one and had been
blocked for some time and I was trying to recover it. Finally, I started
getting the "Incorrect installation..." signal and a removal and
reinstallation was to no avail. In the end I just ignored the signal and it
went away by itself. If I recall correctly, I did shut the printer off
temporarily. If that does not work for you, download the latest printer
drivers from HP and do a reinstall. Good luck,

Peter Darrach

-----Original Message-----
From: PCBUILD - Personal Computer Hardware discussion List
[mailto:[log in to unmask]]On Behalf Of Elliott Ryder
 Subject: [PCBUILD] HP Desk Jet 820Cxi/820Cse Printer.

When I click on'' Print", a box comes up that reads:

Incorrect Installation
Try removing the black print cartridge and reinstalling it.
Check "How do" for help.
Click OK to continue printing

OK                cancel printing            How do I

If I click "Cancel printing",   another box comes up and reads:  The
Printer is in use.
After I click OK, the article is printed but then another box
comes up and reads:

A new print cartridge has been installed.  For best print quality, cancel
printing and align Print cartridge.

         OK                          Cancel Print


If I click "Cancel Print"  another box comes up and reads
that Aligning cannot be done because the Printer is in use.
(It is not in use)

If I click OK,  the box goes away.

Would appreciate any help.    Elliott

         PCBUILD maintains hundreds of useful files for download
                     visit our download web page at:
                     http://nospin.com/pc/files.html