We had the same experience with the Stylus 600 where I work.
Epson said the problem was the printer was not used enough.
They also said the printer must be turned off before turning
off the computer because the machine automatically cleans
the print head as part of its shut-down routine. We found
the heads had to be aligned frequently.
The printer was repaired by Epson under warranty, but it did
the same thing a month later, so they sent us a brand new
one. The second one wasn't much better and it also had some
mechanical idiosyncrasies. Sometimes, the head just went up
and back on its track without stopping.
We ultimately got an HP 1170, which is a wonderful machine.
It's a color printer, copier and flatbed scanner all in one,
and has never once faltered in two years. HP discontinued
this model for some reason. Newer models look similar, have
some of the same capabilities, but are smaller and about
half the price of the 1170.
Steven Gaber
Oldsmar, FL
-----Original Message-----
From: Byron <[log in to unmask]>
To: [log in to unmask]
<[log in to unmask]>
Date: Friday, September 01, 2000 7:16 PM
Subject: Re: [PCBUILD] Epson Printer Problems
Jeff,
I had the same problem with 2 Epson 600 printers (bought at
same time). I finally took the one to a Epson authorized
repair center. They said the problem is the print head. It
needed replaced (hadn't been used very much). Cost would be
at least $120. I wouldn't spend it, so dropped it off at
the nearest dumpster. Then, a year later the other printer
went too (same problem, diagnosis). It seems you can't let
them sit very long without use. As far as trying to clean
it, I don't know. Before taking it in for repair I looked
at taking it apart to look at the printhead, but it was too
complicated. I use HP printers now, and never have a
problem. I know this doesn't help you much, but if the
problem with yours is the print head, it's going to cost a
bunch.
Byron Wolter
-----Original Message-----
From: A&C Thompson [SMTP:[log in to unmask]]
Sent: Thursday, August 31, 2000 6:20 PM
To: [log in to unmask]
Subject: Re: [PCBUILD] Epson Printer Problems
----- Original Message -----
From: Jeff House <[log in to unmask]>
To: <[log in to unmask]>
Sent: Thursday, August 31, 2000 12:59 PM
Subject: [PCBUILD] Epson Printer Problems
> Hello ,
> I have a Epson Color Stylus 600 a couple days ago. It
needed new
> cartridges so I bought them. After going through all the
diagnostics Epson
> provides ( clean , align etc.. ) it still won't print.
Does anyone know
much
> about this model ? I pulled out each cartridge and cleaned
the nozzle off
> that goes into the cartridge itself but still nothing. The
printer is
> working great besides printing. Can anyone help??? I know
this printer has
> worked before I hooked it up for the person a couple years
ago.
**************************************************
Troubleshooting Tip #0013
Not printing with new ink cartridge
http://support.epson.com/webadvice/wa0013.html
This should solve the problem. Good luck
Alan Thompson
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