officially, the agreement identified below applies only to Wells Fargo
customers in California.  However, if you are a Wells Fargo customer and
do not receive the access described below, I am told the legal team will
*love* to speak with you about your denial of access.  They are interested
in hearing from those outside California who are Wells Fargo customers and
do not have access to atm's or alternative formats at the branch in their
community.  contact info is at the end of the message.

kelly 



From: Bank <[log in to unmask]>

WELLS FARGO PRINT MATERIALS NOW AVAILABLE IN ALTERNATIVE FORMATS 

As part of the "talking ATM"  settlement agreement signed last June by
Wells Fargo and the California Council of the Blind and other blind
individuals, Wells Fargo is now supposed to have a procedure for
ensuring that all print materials are effectively communicated to
persons with vision impairments.

The procedure applies to all Wells Fargo banking information, such as
account statements, product brochures, disclosure forms, and loan
applications.  If you need this kind of banking information in an
alternative format because you are blind or have a vision impairment,
you may ask for it  either by  calling Wells Fargo's toll free number
(800) 869­3557 or by asking at your local branch.   Alternative formats
include braille, large print, audio cassette, oral information from bank
staff, and other effective methods of communication.   Please remember
that if more than one alternative format is effective for you, the Bank
has the option of providing an effective format of its choice.   In
addition to alternative formats, raised line checks are now available at
the same price as basic standard checks.


The California Council of the Blind wants to make sure that Wells
Fargo's new procedure is working smoothly.   If you request an
alternative format, please let us know what happened by contacting the
CCB's Accessible Banking Services Legal Team by phone at  888­316­8870,
or by email at [log in to unmask]  

THANK YOU FOR YOUR HELP IN ENSURING THAT THE WELLS FARGO AGREEMENT WORKS
FOR THE BLIND COMMUNITY.

Lainey Feingold 
Linda Dardarian 
Linda Kilb (DREDF) 
Lawyers for the California Council of the Blind


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