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Date: | Sat, 17 Feb 2001 10:17:55 -0500 |
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Stephen,
Maybe your third Dell had a connection come loose during shipping. Maybe
there is indeed a serious problem with the new PC. In any case, you have at
least three years of technical support from Dell that should be only a phone
call away. You should have at least a one year on-site warranty. The few
times I have called Dell about my home PC, I have received good service.
Give them a call if the problems persist. If your new Dell is defective,
they are obligated to fix it or replace it at no charge to you. HTH,
Anthony
> Hey PCBuilders,
>
> A friend of mine(at his work) recently purchased 3
> DELL computers. Two worked fine right
> out of the box. The third unit booted to safe mode the
> first time. Re
> booted and got this message " EMM386 Not
> installed-unable to set page
> frame base address." After (takes longer than I think
> it should)the
> computer boots everthing seems to work all right.
> Checked and EMM386
> is loaded. Ran Dell diagnostic and found no problems.
> We are going to return unit unless I can fix it.
> Pleaseeeeeee, any
> advice?
>
> Thanks,
> Stephen
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