Good answer Jun.  I would add one thing.  My USB scanner requires that it
NOT be connected when the driver install starts, and that I connect it when
a particular message pops up (I can't remember at the moment exactly what
message it is).  Have you kept the scanner connected all this time?  Maybe
you should disconnect it before trying to install the driver again.  Hope
this helps.

Kyle

From: "Ultra" <[log in to unmask]>
Sent: Wednesday, March 08, 2000 3:51 PM
Subject: Re: [PCBUILD] Acer 320U scanner problem


> This Acer scanner requires reboot when the first time you load the driver
CD, after
> reboot, it will complete the driver loading processing. I recommand you
> delete/uninstall the scanner (and TWAIN) from device manager, then reload
the
> driver from the CD, remember, after first run, reboot computer!!! when it
ask for
> driver after reboot, you will have to maually find the driver location on
the CD
> and position it to Win98. I have been setting Acer 620U and 320U for many
times,
> reboot after first run is a must!!!
>
> If you still have problem, you can ask for a replacement to see if the
hardware has
> problom or not.
>
> Jun Qian
>
> "Changhsu P. Liu" wrote:
>
> > I bought this USB scanner to use at home, but couldn't make it work.
> >
> > I installed the driver (TWAIN) and launched Photoshop. Import the
device.
> > Then Windows 98SE says something like Windows found a new hardware,
> > installing drivers for you. Then, it ask me to select a device and
locate
> > the driver for it. I pointed it to the CD. It then says The driver is
not
> > for the hardware you have. Then I have to cancel.

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