If you removed a modem to be replace by the Zoom, you will have to check the
configuration of each program that uses the new modem and make sure it is
configured to use the Zoom and not the old modem.

If not, make sure that you have not opened a non-TAPI compliant program that
will not give up the Com port, i.e. modem, to other programs.

Also for some reason, this modem likes to have the drivers installed before
you physically install the modem on the mobo.

Lastly, do you have a network card using the same IRQ. If so this~may~cause
the error. Just a guess.

Daniel Wysocki
Twin*.*Star Computers
770-498-2582 / 800-816-0663
[log in to unmask]
Fast - Reliable - Wallet Friendly

-----Original Message-----
From: James Ruby <[log in to unmask]>
>I have been trying to install a zoom voice fax modem model 2925
>
>It wants to go to
>irq 9
>memory range 08000000 -  080000FF
>input output range 1340 - 1347
>input output range 1200 - 12FF
>
>There are no bad marks and everything says it is working correctly in
device manager.
>
>When I try to dial I get the error message:
>
>the modem is being used by another dial-up-connection or another program.
Disconnect the other connection or close the program and then try again.
>

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