Hi, I saw a similar posting on Microsoft's Direct Access Tech Support
site. Tech support suggested in that instance to go into MSCONFIG
from the RUN box and disable all startup options except that which
is crucial to Windows and reboot. If this works you can re-enable
your options one by one to find the culprit.

-yui shin

----- Original Message -----

>...  But, it hangs at the "Windows is
> shutting down" screen.  The only way to get it to shut off is yanking the
> plug or holding the OFF button in for 5-10 seconds...

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