At 12/3/99 12:58 PM , Albin Schreiter wrote: >I should have mentioned that there is no wbhook32.dll file on my system. >Also, the error message is produced by Symantec's Crash Guard. But closing >doen Crash Guard still does not start IE5. I have also re-installed >Win98SE and IE5, but it did not help. There is no wbhook32.dll file on the >Win98 CD. How does a non-existant file interfere with IE5 ? Albin: The problem is with your McAfee Virus scan program. Here's the scoop from Network Associates: Doug >Wbhook32.dll is a virus scan file and when you installed, somehow, it wasn't >put in the system. What you need to do is uninstall and then do a clean >reinstall from your download. > Thank you for contacting McAfee Technical Support. We've attached the > document you requested below. > > If this document does not answer your questions please refer to the > following website: http://naisupport.sento.com/. You will be able to > search for a solution or information regarding your program. If you do > not find what you are searching for, you will be given other support > options such as Email Express, Forums, and Phone support. > Quick Clean Installation > 1. Delete the contents of the Windows/Temp folder, following these steps: · Double-click the My Computer icon on your desktop. The My Computer window opens. Double-click the C: drive. You are now looking at the contents of your hard drive. · Double-click the Windows folder. The Windows folder opens. Double-click on the Temp folder, which will appear beneath the Windows folder. · Click Edit>Select All. All of the items in your Temp directory are now selected. · Hit the Delete key on your keyboard to delete the files. If you are asked about deleting files, click Yes. > 2. Disable all software running in the background: hold down the CTRL+ALT > keys on your keyboard, and then press the DEL key once. The Close Program > dialog box appears. Click End Task for every item on the list except > Explorer and Systray (if you have a lot of software running in the > background, you will have to hit CTRL+ALT+DEL to bring up the Close > Program dialog box to end each task). If you see only Explorer and Systray > in the Close Program dialog box, click Cancel. > > 3. Install the program. (Guard Dog, or FirstAid, etc.) > McAfee Technical Support PCSOFT only works if you contribute. Send your messages to be posted to: [log in to unmask]