Hi Ed! Here is the solution to your problem: These error messages can occur if your computer uses a sound card based on the C-Media CMI8330 sound chip, or a modem that also uses the C-Media CMI8330 sound chip. This sound chip is used as the basis for several sound cards, and is also used with some modems To resolve this issue, contact the manufacturer of your sound card or modem to obtain an updated driver. If you are unable to contact the manufacturer of the your sound card, you can try the C-Media Windows 98 sound card driver version 4.10.00.0152 or later available on the following C-Media Web site: http://www.cmedia.com.tw Follow the links on this site to the drivers. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. If you are unable to obtain an updated driver for your sound card, you can work around this issue by following these steps: 1. Restart your computer in Safe mode. To do so, restart your computer, press and hold down the CTRL key until you see the Windows 98 Startup menu, and then choose Safe Mode. 2. Click Start, point to Settings, click Control Panel, and then double-click System. 3. Click the Performance tab, and then click File System. 4. Click the Troubleshooting tab, and then click to select the "Disable all 32-bit protected-mode disk drivers" check box. 5. Click OK, and then click Close. 6. Restart your computer normally. 7. Click Start, point to Settings, and then click Control Panel. 8. Double-click System, and then click the Device Manager tab. 9. Double-click the Sound, Video And Game Controllers branch to expand it. 10. Click your sound card, and then click Properties. 11. Click to select the Disable In This Hardware Profile check box. 12. Click OK, and then click Close. 13. Click Start, point to Settings, click Control Panel, and then double- click System. 14. Click the Performance tab, and then click File System. 15. Click the Troubleshooting tab, and then click to clear the "Disable all 32-bit protected-mode disk drivers" check box. 16. Click OK, and then click Close. 17. Restart your computer normally. Filomena Mignelli Information Systems Tech. Support Bombardier Aerospace mailto:[log in to unmask] PCSOFT maintains many useful files for download visit our download web page at: http://nospin.com/pc/files.html