i have installed a program in my pc. i suggested that my friend install it in her pc. the problem is she was unable to install the program successfully. we both use win 98. wht do u think r the possible reasons for this occurrence? the error msg that keeps on appearing is Exception EOleSysError in module SLASH.EXE at 0004E701. Class not registered thanks The PCSOFT web site always needs good submissions. If you would like to contribute to the website, send any software tech tips or software reviews to: [log in to unmask]