<<Disclaimer: Verify this information before applying it to your situation.>> I ordered about 10 frozen items from Menu Direct on 3/30. I spoke with a very nice person named Gail. She explained that they ship frozen items only Monday-Wednesday and that since they were behind in their shipments my order would probably not go out till 4/5. However, they were trying to get orders out faster. My frozen goodies arrived 4/2. What a surprise and all in good shape despite the hot weather here in New Orleans. I, too, have no monetary interest in the company and decided to try them because of a recommendation on the list as well as the fact that there were no shipping or handling charges through 3/31.