> Hello all, > > I have an elderly friend that has an old computer (486/25) with > Windows 3.1. She really enjoys making cards (Cardshop) and typing > letters. > Her problem has to do with printing. She tells me she can print a > colorful card with her Canon (I think) bubble jet printer, but when > typing a letter in the "Write" program of Win 3.1 or Microsoft Works > 2, it won't print the letter. It just spits out a blank piece of > paper! Hi, I have seen a similiar problem. On some single head printers, the printer requires you to change the cartridge from a color one to a black one before it will print black text. I am not familiar with works, but if possible, try changing the font color and printing a sample where the text is none black. If it will print, it is most likely the black cartridge is missing or empty. HTH, Donald Gaither ----- PCSOFT mailing list - http://nospin.com Bob Wright:[log in to unmask] - Drew Dunn:[log in to unmask]