I chose not to tie up my phone and PC with 20+ Meg download. I'm still waiting for my CD so I can't speak from experience, and there is nothing in the MS knowledge base yet. But here's a shot in the dark.<g> Maybe it needs to see all office components? Did you do a standard install of Office or did you customize and leave some parts out? (Yeah, I know, who can remember what/how they installed something last year....) Jim Meagher ===== Micro Solutions Consulting Member of The HTML Writers Guild http://www.ezy.net/~microsol International Webmasters Association ===== > -----Original Message----- > From: PCSOFT - Personal Computer software discussion list > [mailto:[log in to unmask]]On Behalf Of Matt Rosen > > > Downloaded and installed the first SR#1 when it came out last year and > all went well. Now SR#2 won't install and gives the following message. > > Word97 is Office 97 base. > The SR2 patch will only operate when you have all the Office 97 apps > upgraded to at least SR1. Sr1 is not found in the user's machine. Sr2 > patch can not run without sr1 installed. The sr2 patch has failed. > > So ever mindful of Microsoft's requirements I downloaded the "current" > SR#1 again, ran the file and it also chose to also not install 'cause > I had already upgraded and there was no need! > > Any insights as to how I might get SR#2 to run. > > Many thanks, > > Matt > > ----- > **Need help with PCSOFT mailing list? Send an Email to:** > Bob Wright<[log in to unmask]> or Drew Dunn<[log in to unmask]> > ----- **Need help with PCSOFT mailing list? Send an Email to:** Bob Wright<[log in to unmask]> or Drew Dunn<[log in to unmask]>